Sales Coordinator

Overview

Cheval Blanc is the hospitality maison of LVMH, operating a small portfolio of ultra-luxury hotels and villas distinguished by bespoke service, refined interiors and immersive guest experiences. The brand emphasises artisanal savoir‑faire, discretion and a personalised approach to hospitality across its Maisons worldwide.

Role & Responsibilities

• Develop and maintain high‑value commercial partnerships and contracts that reflect Cheval Blanc’s standards of luxury and service.
• Design and price stay packages and partner offers in coordination with Sales, Marketing and Reservations to maximise revenue and brand positioning.
• Manage VIP welcomes and partner visits, ensuring exceptional, bespoke hosting and seamless onsite experiences.
• Act as the primary liaison between Sales and Marketing to ensure coherent messaging, visuals and promotional materials across channels.
• Support Reservations operationally and strategically, providing daily assistance and insight to optimise booking flow and conversion.
• Contribute to events, partner trainings and internal knowledge‑sharing to disseminate the maison’s service culture and commercial best practices.
• Monitor sales performance against targets, prepare reporting and propose targeted action plans to achieve objectives.
• Negotiate commercial terms with Tour Operators and partners, maintaining profitable yield and long‑term relationships.

Qualifications

• CAP, BAC or BTS in Hospitality/Catering or equivalent vocational qualification.
• Minimum 3 years’ professional experience; prior experience in luxury hotel or resort environments strongly preferred.
• Fluent spoken and written French and English; proficiency in a third language is an asset.
• Proven proficiency with Microsoft Office (Pack Office) and Opera PMS.
• Strong negotiation skills and commercial acumen with experience managing partner accounts and package creation.
• Excellent attention to detail, discretion, analytical thinking and adaptability; demonstrable service orientation and interpersonal tact.

Skills

Experience

Minimum 3 years of relevant experience, ideally within luxury hospitality or premium resorts, with hands‑on exposure to partnership management, package design and collaboration with Reservations and Marketing teams.

Education

CAP / BAC / BTS in Hospitality, Catering or equivalent vocational training

Culture

Cheval Blanc cultivates an exacting yet warm service culture where craftsmanship, discretion and attention to detail are paramount. As part of LVMH’s hospitality portfolio, the Maison values personalized guest relations, cross‑disciplinary collaboration and the transmission of refined savoir‑faire.