Head Waiter
Cheval Blanc St‑Tropez is hiring a Head Waiter (Saint‑Tropez) to lead service and deliver exceptional guest experiences.
Overview
Cheval Blanc is the luxury hospitality maison within the LVMH group, renowned for intimate, design-led properties that combine couture service with culinary excellence. The St‑Tropez residence is celebrated for its refined Mediterranean setting, Michelin‑starred dining and a service culture that emphasizes discretion, craftsmanship and personalised guest experiences.
Role & Responsibilities
- Deliver an exceptional, bespoke welcome and throughout-stay service to each guest, ensuring memorable experiences that uphold the Maison’s reputation for excellence.
- Lead, coach and coordinate the service brigade to guarantee flawless execution of standards across all touchpoints from arrival to departure.
- Collaborate closely with Reception, Concierge, Majordomes and Housekeeping teams to produce a seamless, tailor-made guest journey.
- Oversee billing and front-of-house administrative procedures with rigour and attention to detail.
- Anticipate guest needs, provide expert recommendations and apply Cheval Blanc quality standards consistently.
- Contribute to service innovation and maintain high standards of presentation, hygiene and uniformity.
Qualifications
- Higher education (Bac+4/5) in Hotel Management, Hospitality or Business.
- Minimum 3 years’ professional experience in a similar supervisory role within luxury hotel F&B or fine-dining service.
- Fluent in French and English (written and spoken); a third language such as Arabic, Russian, Chinese or Portuguese is an advantage.
- Proven leadership, discretion, excellent interpersonal skills and a meticulous attention to detail.
Skills
Experience
Minimum 3 years of progressive experience in luxury hotel service or high‑end restaurant environments, with proven leadership of a service brigade and delivery of Michelin‑level standards.
Education
University degree (Bac+4/5) in Hotel Management, Hospitality or Business administration.
Benefits
Accommodation provided or housing allowance of €250 gross; meals provided during working hours; uniform supplied and laundered; travel allowance (€100 outbound, €100 return); possibility of bicycle loan (conditions apply); passionate teams.
Culture
Cheval Blanc cultivates an intimate, artisanal hospitality culture that values discretion, personalised service and culinary artistry. Teams operate with a high degree of professionalism and a shared commitment to refined guest experiences within an elegant, Mediterranean setting.