Head Waiter (Chef de Rang)

Overview

Cheval Blanc St-Barth is a private palace-style hotel within the Cheval Blanc collection of LVMH, renowned for tailored luxury hospitality, refined gastronomy and lush tropical settings. The Maison embodies LVMH's dedication to craftsmanship, bespoke guest service and a discreet, high-touch service culture characteristic of the group's luxury hotels.

Role & Responsibilities

• Lead and manage a designated service station, ensuring flawless mise en place and the smooth flow of service from service opening to close.
• Orchestrate and coordinate the activities of the service team on duty, delegating tasks and maintaining high standards of professionalism and timing.
• Provide warm, knowledgeable and personalised welcome to guests; advise on menu items and wine pairings to enhance the dining experience.
• Anticipate and respond to guest needs, resolve issues with tact and discretion and ensure consistent guest satisfaction.
• Collaborate closely with the kitchen and sommellerie to guarantee accurate ordering, plating and timing; communicate special requests and dietary requirements.
• Uphold stringent hygiene and safety standards in line with HACCP and internal procedures; ensure station cleanliness and compliance.

Qualifications

• BEP/CAP or Bac Pro in Hospitality, Restaurant Service or equivalent vocational qualification.
• Experience in luxury hotel restaurants or Michelin-starred establishments preferred; internships and prior service roles in similar environments are valued.
• Fluency in French and English, both spoken and written.
• Thorough knowledge of tableside service techniques and fine-dining protocols.
• Demonstrated attention to detail, strong guest-focus and excellent interpersonal/teamwork skills.

Skills

Experience

Open to entry-level candidates; prior internships or work experience in luxury hotels or Michelin-starred restaurants is preferred and will be considered an asset.

Education

BEP/CAP/Bac Professionnel in Hospitality, Restaurant Service or equivalent vocational credential.

Culture

Cheval Blanc St-Barth cultivates an atmosphere of refined, anticipatory service where discretion and creativity are prized. The Maison values technical excellence, team cohesion and a guest-centric approach rooted in the broader LVMH tradition of craftsmanship and bespoke hospitality.