Executive Housekeeper
Cheval Blanc St-Barth seeks an Executive Housekeeper in Saint Barthélemy (Contract). Lead housekeeping teams to deliver exceptional luxury guest experiences.
Overview
Cheval Blanc St-Barth is a secluded luxury Maison within the Cheval Blanc collection, part of the LVMH group. Located on a premier St-Barthélemy beachfront, the property is renowned for highly personalised service and intimate, design-led hospitality that blends refined interiors with tropical surroundings.
Role & Responsibilities
- Lead, coordinate and schedule housekeeping teams for guest floors and public areas, ensuring flawless presentation of rooms, suites and villas.
- Collaborate closely with Majordomes/butlers to deliver bespoke, anticipatory service and personalised guest experiences.
- Establish and maintain rigorous quality-control standards through regular inspections, checklists and corrective actions.
- Oversee room setup, turndown, refreshment standards and the upkeep of textile, linen and amenity inventories.
- Manage and ensure the proper operation of in-room smart systems and communicate maintenance needs to engineering.
- Develop team capabilities through coaching, training and progressive delegation while promoting a culture of discretion and hospitality excellence.
Qualifications
- Post-secondary diploma (Bac+2) in Hospitality or equivalent professional qualification.
- Minimum 3 years of progressive housekeeping experience; preferably 5 years in rooms/floors roles within luxury hotels.
- Proven knowledge of luxury hospitality housekeeping standards and guest service protocols.
- Good written and spoken English.
- Proficiency with Microsoft Office and Opera Property Management System.
Skills
Experience
Minimum 3 years in housekeeping or rooms operations; ideally 5 years of experience in luxury hotel floor operations and guestroom management.
Education
Post-secondary diploma (Bac+2) in Hospitality or equivalent
Culture
The Maison cultivates an intimate, service-centric workplace where meticulous attention to detail and personalised hospitality are paramount. Teams operate collaboratively and discreetly, with emphasis on staff development, refinement of service rituals, and sustaining elevated standards expected of a luxury property.