Sales Ambassador

Overview

Chaumet is a Parisian high‑jewellery maison known for its historic craftsmanship, refined aesthetic and bespoke client service. The maison operates through metropolitan boutiques and emphasizes artisanship, immersive client experiences and the elevated standards of luxury retail.

Role & Responsibilities

• Maximise sales by identifying opportunities, cultivating prospects and converting leads into long‑term clients.
• Embody the Chaumet brand DNA in every client interaction and act as an ambassador for the maison.
• Deliver emotive storytelling and curated experiences that convey product heritage and cultural context.
• Execute clienteling activities: follow up on leads, manage a client portfolio and develop enduring relationships.
• Perform front‑of‑house after‑sales service activities and ensure client satisfaction post‑purchase.
• Maintain boutique standards: visual merchandising, inventory participation (stock‑takes), security adherence and overall shop floor presentation.
• Collaborate closely with boutique management to propose and implement initiatives that enhance daily operations and sales performance.
• Support colleagues as a proactive team player and contribute to the completion of daily boutique duties and sales targets.

Qualifications

• Minimum 5 years' professional experience in luxury retail sales, preferably in high jewellery or timepieces.
• Proven track record in consultative and results‑driven selling within a boutique environment.
• Demonstrated clienteling expertise and ability to build long‑term client relationships.
• Exceptional interpersonal and communication skills, with flair, confidence and creativity in client presentation.
• Strong work ethic, professionalism and the ability to operate collaboratively within a team.

Skills

Experience

Minimum five years of progressive sales experience in luxury retail; high jewellery and watch experience strongly preferred, with demonstrated success meeting and exceeding boutique sales targets.

Education

Secondary school completion or equivalent; tertiary qualification in retail, hospitality, fashion or a related discipline is desirable but not mandatory.

Culture

Chaumet fosters a culture rooted in heritage, meticulous craftsmanship and refined client service. Boutique teams operate collaboratively in an elevated retail environment where storytelling, discretion and personalised attention to clients are paramount.