Working Student — Fashion (Boutique)
Chanel — Working Student Fashion (Boutique) in Hamburg. Part-time student role supporting sales, clienteling and visual merchandising at the Chanel boutique.
Overview
Chanel is an iconic Parisian maison renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. As an independently owned luxury house, Chanel is synonymous with artisanal craftsmanship, exacting standards and a heritage-driven approach to design and client experience. The brand offers front-line retail roles that combine commercial rigor with an acute attention to aesthetics and service.
Role & Responsibilities
- Assist boutique sales advisors in delivering an elevated client experience through attentive, discreet service and personalised clienteling.
- Support day-to-day sales operations including POS transactions, gift-wrapping, returns processing and accurate cash handling.
- Maintain boutique presentation: implement visual merchandising directives, refresh displays and ensure impeccable housekeeping of product and stock areas.
- Manage inbound/outbound stock: receive deliveries, perform stock counts, tag merchandise and liaise with inventory control.
- Update and maintain client records using the boutique CRM; prepare client communications and appointment follow-ups.
- Support boutique events and private client appointments, including logistics, set-up and on-site guest service.
- Perform administrative tasks such as scheduling, reporting sales activity and coordinating with the store management team to ensure operational continuity.
Qualifications
- Current enrolment in a university degree programme (Bachelor’s or Master’s) — student status required.
- Availability to work part-time (typically up to 20 hours per week) with flexibility for weekend and evening shifts.
- Excellent interpersonal presentation and a strong client-service mindset appropriate to a luxury environment.
- Right to work in Germany and ability to commute to the Hamburg boutique.
Skills
Experience
Previous retail or customer-facing experience is preferred; prior exposure to luxury or fashion boutique environments is an advantage but not mandatory for candidates who demonstrate professionalism and strong client-service aptitude.
Education
Enrolled in a university-level programme (Bachelor’s or Master’s) — ideally in fashion, business, marketing or a related discipline.
Culture
Chanel cultivates an exacting, detail-oriented workplace where discretion, craftsmanship and impeccable client service are paramount. The boutique environment is collaborative and mentorship-driven, providing students with hands-on exposure to luxury retail operations and brand stewardship.