Window and Décor Production Manager

Overview

Chanel is an iconic French maison renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. As an employer, Chanel emphasises artisanal craftsmanship, creative excellence and exacting quality standards across its global ateliers and boutiques, offering a workplace that values discretion, aesthetic rigor and cross‑disciplinary collaboration.

Role & Responsibilities

• Own end-to-end production of window displays and in-store décor from concept translation to site installation and maintenance, ensuring coherence with creative directives and brand standards.
• Develop and manage production schedules, timelines and technical specifications in coordination with creative studio, visual merchandising and store operations.
• Source, tender and manage external suppliers, fabricators and artisans; negotiate contracts, monitor workmanship and ensure timely delivery within budget.
• Prepare and control project budgets, cost estimates and purchase orders; drive cost-efficiency while protecting luxury quality and finish.
• Oversee installation teams and contractors onsite; ensure health, safety and site compliance during build and dismantle operations.
• Maintain and catalogue props, fixtures and technical assets; plan logistics for storage, transportation and reuse across boutiques or events.
• Implement technical solutions for lighting, joinery and audiovisual elements; troubleshoot on-site technical issues and coordinate repairs.

Qualifications

• Proven track record in production management for retail displays, visual merchandising, scenography or exhibition build within luxury retail or a high-end creative atelier.
• Demonstrated experience managing suppliers, workshops and multi‑disciplinary installation teams.
• Strong financial acumen with experience owning project budgets and procurement processes.
• Technical understanding of joinery, lighting, materials and construction methods relevant to permanent and temporary retail installations.
• Excellent organisational skills, attention to detail and the ability to manage multiple concurrent projects under tight deadlines.

Skills

Experience

Minimum five years of progressive experience delivering large-scale window displays, boutique fit-outs or exhibition scenography, ideally within luxury fashion, high-end retail or experiential production.

Education

Bachelor’s degree or equivalent in visual merchandising, design, technical theatre, architecture, production management or a related discipline; substantial professional experience may substitute for formal qualifications.

Culture

The workplace culture reflects Chanel’s dedication to craft, aesthetic leadership and meticulous standards. Teams operate with high creative ambition, collaborative rigor and respect for heritage techniques while delivering contemporary retail experiences.