Watches and Fine Jewelry Specialist

Posted Oct 9, 2025

Join Chanel in Palm Beach Gardens as a Watches and Fine Jewelry Specialist, delivering exceptional client experiences in a luxury retail environment.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers unparalleled opportunities for career advancement and professional growth within a dynamic and inclusive workplace. The brand is committed to fostering creativity and excellence, providing employees with a platform to contribute to its legacy of luxury and sophistication.

Role & Responsibilities

Lead the development of new customer relationships by converting walk-in traffic into loyal clients through engaging and dynamic presentations of watches and fine jewelry.
Enhance the client experience by delivering prompt, professional, and courteous service, consistently exceeding client expectations.
Cultivate genuine relationships with clients through thoughtful and consistent outreach.
Demonstrate a proactive attitude to continually elevate service levels.
Manage repairs and maintain consistent follow-up with clients regarding aftersales.
Maintain visual standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
Participate in cycle counts to ensure accurate inventory management of watches and fine jewelry.

Qualifications

Minimum 3 years of related experience in a luxury retail or client-facing role.
Proven track record of achieving sales goals.
High School Diploma or equivalent.

Skills

Expertise in watches and fine jewelry. Ability to thrive in a collaborative team environment. Entrepreneurial mindset with a passion for client experience and development. Excellent communication skills. Foreign language skills preferred but not required.

Experience

A minimum of three years in a luxury retail environment or a relevant client-facing role, with a demonstrated ability to engage a diverse client base and achieve sales targets.

Education

High School Diploma or equivalent.

Benefits

Chanel offers a comprehensive benefits package, including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and commuter benefits.

Culture

Chanel fosters a culture of elegance and innovation, where employees are encouraged to explore their creativity and develop their skills. The company values inclusivity and connection, offering a supportive environment where team collaboration is paramount.