Watches and Fine Jewelry Specialist

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Location McLeanVirginiaUSA
Type Full-time
Seniority Mid-Level
Posted Oct 9, 2025

Join Chanel in Mclean, VA as a Watches and Fine Jewelry Specialist. Elevate client experiences and drive business growth in a luxury retail environment.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global conglomerate, Chanel offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront. The company is committed to fostering talent and providing opportunities for professional growth within its esteemed ranks.

Role & Responsibilities

  • Lead the development of new customers by converting walk-in traffic into clients, creating energy and excitement around the watches and fine jewelry category.
  • Optimize and elevate the client experience by providing prompt, professional, warm, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a proactive attitude to consistently exceed client expectations.
  • Manage repairs and maintain consistent follow-up with clients regarding aftersales.
  • Maintain visual standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
  • Participate in cycle counts to ensure accurate inventory management for the watches and fine jewelry category.

Qualifications

  • Minimum of 3 years of experience in a luxury retailer or relevant client-facing role.
  • Proven success in achieving sales goals.
  • Minimum High School Diploma.

Skills

Expertise in watches and fine jewelry. Ability to thrive in a team environment and work collaboratively. Entrepreneurial mindset with a passion for client experience and development. Excellent communication skills. Foreign language skills preferred but not required.

Experience

A minimum of 3 years in a luxury retail environment or a relevant client-facing role, with a proven track record of achieving sales goals.

Education

Minimum High School Diploma

Benefits

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and commuter transit and parking benefits.

Culture

Chanel is deeply rooted in a culture that values history, heritage, and the pursuit of excellence. The company fosters a service-minded environment where collaboration and innovation are encouraged. Employees are inspired to grow professionally and contribute meaningfully to the brand's legacy.