Watches & Fine Jewelry Specialist

Location HoustonTexasUSA
Type Full-Time
Seniority Mid-Level
Posted Oct 9, 2025
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Join Chanel in Houston as a Watches & Fine Jewelry Specialist. This full-time role offers a dynamic environment to leverage your luxury expertise and client development skills.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and commitment to excellence. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is dedicated to fostering a dynamic and inclusive work environment, where creativity and innovation are highly valued.

Role & Responsibilities

  • Lead the development of new customers by converting walk-in traffic into clients through creating energy and excitement around the watches and fine jewelry category.
  • Optimize and elevate the client experience by providing prompt, professional, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a proactive attitude to consistently exceed client expectations.
  • Manage repairs and maintain consistent follow-up with clients regarding aftersales.
  • Maintain visual standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
  • Participate in cycle counts to ensure accurate inventory management of watches and fine jewelry.

Qualifications

  • Minimum 3 years of related experience in a luxury retailer or relevant client-facing role.
  • Proven success in achieving sales goals.
  • Minimum High School Diploma.
  • Ability to lift 15 lbs.
  • Flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

Expertise in watches and fine jewelry. Ability to thrive in a team environment and work collaboratively. Entrepreneurial mindset with a passion for client experience and development. Excellent communication skills. Foreign language skills preferred but not required.

Experience

Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with a diverse client base.

Education

Minimum High School Diploma.

Benefits

The position offers comprehensive wellbeing resources, including dedicated paid time off for wellbeing, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, and various insurance and disability benefits.

Culture

Chanel is deeply rooted in a culture of elegance and sophistication, where the history and heritage of the brand are celebrated. The company values a service-minded approach and fosters an environment of collaboration and inclusivity, encouraging professional growth and development.