Visual Merchandising Manager

Location DubaiDubaiUAE
Type Other
Seniority Manager
Posted Mar 16, 2026
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Chanel seeks a Visual Merchandising Manager for Dubai Mall to lead window displays and in-store visual strategy in Dubai.

Overview

Chanel is an independent, family-owned French maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As an employer, the brand is known for uncompromising standards of craftsmanship, a strong emphasis on creative direction and heritage, and a global retail network that demands excellence and discretion from its teams.

Role & Responsibilities

  • Lead and execute Chanel’s visual merchandising strategy for the Dubai Mall flagship, ensuring all windows, in-store displays and seasonal installations reflect brand direction and campaign briefs.
  • Conceptualize, design and oversee installation of creative displays and scenic elements in collaboration with regional VM, store leadership and external fabricators.
  • Manage the local visual merchandising team and external contractors, including hiring, training, scheduling and performance feedback to maintain brand standards.
  • Partner with Store Manager, Retail Operations and Buying to align floor plans, product adjacencies, stock allocation and promotional calendars to visual initiatives.
  • Control VM budgets, approve vendor quotes, manage timelines and ensure installations are delivered on time and within budget.
  • Maintain and evolve the in-store prop inventory, documentation of display guidelines, and visual toolkits for consistent execution.
  • Measure impact of visual activity through qualitative review and retail KPIs; provide post-campaign analysis and recommendations for optimisation.

Qualifications

  • Proven track record in luxury visual merchandising, preferably within couture, ready-to-wear or high-end accessories.
  • Strong leadership experience with demonstrated ability to manage small teams and external suppliers.
  • Compelling portfolio of past VM projects and window displays showing concept development to execution.
  • Excellent project management skills, including budget oversight and vendor coordination.
  • Exceptional sense of aesthetics, attention to detail and thorough knowledge of luxury retail presentation standards.

Skills

Visual merchandising Window display design Retail space planning Project management Budget management Vendor and contractor coordination Team leadership Presentation and storyboard development

Experience

Typically 5+ years of progressive visual merchandising experience in luxury retail with at least 2 years in a supervisory or managerial capacity; demonstrable experience delivering large-format windows and seasonal campaigns in flagship environments.

Education

Bachelor’s degree or equivalent in Visual Merchandising, Fashion, Interior Design or related discipline preferred.

Culture

Chanel cultivates a culture of creative excellence, meticulous attention to detail and respect for artisanal heritage. The workplace emphasises collaboration between creative and commercial teams, discretion, and a commitment to developing talent within a global luxury retail environment.