Visual Merchandiser
Chanel is hiring a Visual Merchandiser in Vancouver to design and execute luxury in-store and window displays for the boutique.
Overview
Chanel is a privately held Maison renowned for its haute couture, ready-to-wear, leather goods and accessories. The brand is distinguished by exacting standards of craftsmanship, a strong heritage aesthetic, and a global network of boutiques that demand meticulous execution of visual and retail concepts.
Role & Responsibilities
- Develop and execute seasonal window displays, in-store floor sets and merchandising concepts that uphold Chanel’s brand standards and storytelling.
- Translate global visual directives into locally relevant executions, adapting concepts to the Vancouver boutique’s architecture and customer profile.
- Plan and manage visual projects end-to-end: concept interpretation, fixture and prop specifications, installation timelines and on-site implementation.
- Collaborate closely with boutique management, retail operations and store teams to ensure visual coherence, product placement and commercial alignment.
- Train and mentor store staff on daily merchandising standards, mannequin dressing, and upkeep of visual displays to preserve presentation consistency.
- Manage relationships with external vendors, carpenters and prop builders; oversee quality control during installation and deinstallation.
- Monitor visual KPIs (sell-through by fixture, conversion impact of displays) and iterate concepts based on commercial performance and client feedback.
- Maintain inventory of visual assets, props and fixtures; coordinate storage, transport and seasonal refresh cycles.
Qualifications
- Degree or diploma in Visual Merchandising, Retail Design, Interior Design, Fashion or equivalent professional experience.
- Minimum three years’ visual merchandising experience in luxury retail or premium fashion brands, with demonstrable work in boutique environments.
- Proven ability to execute high-end display projects from concept to installation while maintaining strict brand standards.
- Strong aesthetic sensibility, attention to detail and an understanding of proportion, lighting and materials.
- Excellent communication skills in English; ability to liaise with store teams, external suppliers and cross-functional stakeholders.
- Capacity for physical work associated with installations (lifting, climbing, extended periods on feet) and flexible availability for store installs.
Skills
Experience
At least 3 years of hands-on visual merchandising experience within luxury or high-end fashion retail, including responsibility for seasonal windows and boutique floor sets.
Education
Degree or diploma in Visual Merchandising, Retail Design, Interior Design, Fashion or a related field; equivalent professional experience accepted.
Culture
Chanel fosters a culture of craftsmanship, refinement and discretion, where creativity is balanced with rigorous brand standards. Teams operate collaboratively across retail, visual and operations disciplines to deliver exceptional client experiences and immaculate presentation.