Temporary Sales Advisor

Overview

Chanel is a privately owned global luxury house renowned for haute couture, ready-to-wear, accessories and fragrance. As an employer, the brand emphasizes artisanal excellence, a heritage-led creative vision and a client-centric retail experience across flagship boutiques worldwide.

Role & Responsibilities

• Deliver exemplary, personalised client service and maintain Chanel’s standards of discretion and professionalism on the sales floor.
• Develop and maintain client relationships through proactive clienteling, follow-ups and appointment management to maximise lifetime value.
• Demonstrate authoritative product knowledge across ready-to-wear, accessories, leather goods and fragrance to guide client purchases and upsell appropriately.
• Execute visual merchandising and presentation directives to ensure the boutique reflects seasonal concept and brand aesthetic.
• Process sales transactions accurately, manage returns and exchanges, and maintain cash-handling and POS integrity.
• Support stock management activities: receive deliveries, perform stock counts, replenish floor stock and communicate inventory needs to management.
• Contribute to meeting store sales targets and KPIs; participate in promotional events and private client appointments as required.
• Adhere to loss-prevention, compliance and service procedures while representing the brand with professionalism.

Qualifications

• Proven ability to deliver a high level of personalised customer service in a retail environment.
• Strong commercial awareness with the ability to drive sales and meet targets.
• Excellent interpersonal skills, poise and a service-oriented demeanour appropriate to a luxury environment.
• Flexibility to work retail hours including weekends, evenings and peak trading periods.
• Professional presentation and an appreciation for luxury brand standards and visual detail.

Skills

Experience

Minimum one year of retail experience, preferably within high-end or luxury fashion. Prior boutique or brand experience is highly desirable.

Education

High school diploma or equivalent; vocational training or coursework in fashion, retail or sales is advantageous.

Culture

Chanel’s retail culture prizes refined service, meticulous attention to detail and respect for heritage craftsmanship. The workplace is client-focused and collaborative, with emphasis on professional development and adherence to exacting brand standards.