Stockroom Assistant (Apprenticeship)

Overview

Chanel is an independent Maison of haute couture, ready-to-wear, accessories and beauty, recognised globally for craftsmanship, creativity and exceptional retail experiences. As an employer, Chanel blends artisanal savoir‑faire with exacting standards of service across a network of flagship boutiques and ateliers, offering development paths for emerging talent within luxury retail operations.

Role & Responsibilities

• Receive, inspect and unpack incoming deliveries; verify quantities and condition against delivery documentation.
• Organise and maintain the boutique stockroom to Chanel standards, ensuring efficient storage and optimal accessibility of inventory.
• Perform stock replenishment on the sales floor according to merchandising directives and seasonal priorities.
• Conduct regular stock counts and cycle counts, report discrepancies and assist with inventory reconciliation.
• Prepare items for sales, returns and transfers; process tagging, steaming and minor presentation tasks as needed.
• Support loss-prevention measures through careful handling, accurate recording and adherence to security procedures.
• Collaborate closely with sales advisors and store management to prioritise replenishment and special client requests.
• Maintain clear, up-to-date paperwork and digital records related to inventory movements.

Qualifications

• Currently enrolled in an alternance/apprenticeship programme (vocational diploma, BTS, Bachelor or equivalent) in retail, logistics or a related discipline.
• Authorised to work in France for the duration of the apprenticeship.
• Strong organisational skills and meticulous attention to detail.
• Reliable, punctual and capable of managing physical tasks in a busy retail environment.
• Good interpersonal skills and willingness to work as part of a boutique team.
• Discretion and respect for client privacy and luxury-brand standards.

Skills

Experience

Entry-level role suitable for candidates beginning an apprenticeship; previous retail or stockroom experience is advantageous, particularly within luxury or fashion retail.

Education

Enrolment in an accredited alternance/apprenticeship programme (vocational diploma, BTS, Bachelor or equivalent).

Culture

Chanel's boutiques emphasise exacting service standards, meticulous attention to detail and a refined retail environment. The workplace fosters craftsmanship, mentorship and discreet professionalism, offering apprentices exposure to high-touch client service and operational excellence within luxury retail.