Stock Assistant (Alternance)

Overview

Chanel is an independent luxury Maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines artisanal craftsmanship with global retail operations and a discreet corporate culture that prioritizes product excellence, client experience and long-term talent development.

Role & Responsibilities

• Receive, inspect and process incoming deliveries, ensuring accuracy and compliance with Chanel’s quality standards and traceability protocols.
• Perform put-away, storage organisation and stock rotation to maintain an orderly and secure stockroom.
• Carry out regular inventory cycle counts and assist with full stocktakes, reconciling discrepancies and updating the stock management system.
• Prepare, pick and pack items for boutiques and e‑commerce, including returns and inter-store transfers, following packing and presentation guidelines.
• Maintain garment and merchandise care standards (inspection, steaming, minor repairs) and ensure returned items are processed correctly.
• Operate handheld scanners / PDAs and basic stock software to update records; escalate stock issues to the Store Manager or Stock Manager.
• Adhere to health & safety and loss-prevention procedures and contribute to continual improvement of stockroom processes.

Qualifications

• Currently enrolled in an accredited vocational or higher-education programme relevant to logistics, supply chain, retail or merchandising (BTS, DUT, Licence or equivalent).
• Basic numeracy and strong attention to detail; accuracy in counting and record-keeping is essential.
• Physical ability to handle merchandise, including standing for extended periods and lifting up to standard retail weight thresholds.
• Reliable, punctual and committed to scheduled apprenticeship hours and learning objectives.
• Fluent French; practical working English is advantageous.

Skills

Experience

Prior experience in retail stock handling, warehouse operations or a logistics internship is preferred but not mandatory; demonstrable interest in luxury retail operations and strong organisational aptitude are valued.

Education

Enrolled in a vocational or higher-education programme in logistics, supply chain, retail, merchandising or a related field (BTS, DUT, Licence or equivalent).

Culture

Chanel cultivates a culture of craftsmanship, discretion and exacting standards, where attention to detail and respect for product heritage are paramount. The workplace emphasises mentorship and professional development within a collegial retail environment that values service, quality and discretion.