Skincare Therapist

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories and beauty. As an employer, Chanel is recognized for rigorous standards of craftsmanship, a deep investment in product and service training, and a global retail and spa network that presents high-touch client experiences in premier locations.

Role & Responsibilities

• Deliver professional, bespoke facial and body skincare treatments in accordance with Chanel techniques and protocols.
• Conduct detailed skin analyses and tailor treatment plans and product recommendations to each client's needs.
• Provide exemplary client service and clienteling: build and maintain long-term relationships, manage appointment follow-up, and nurture repeat business.
• Achieve and contribute to sales and retail KPI targets through consultative selling and product education.
• Maintain treatment rooms and equipment to the highest standards of hygiene, safety and presentation.
• Record client histories and treatment notes accurately and manage bookings using the salon/retail appointment system.
• Participate in brand training, product launches and retail events to sustain product expertise and service consistency.
• Comply with local regulations and company policies regarding sanitation, health and safety.

Qualifications

• Vocational diploma or certified qualification in beauty therapy, aesthetics or an equivalent credential.
• Valid license or certification where required by local regulation to perform aesthetic treatments.
• Proven ability to conduct professional skin consultations and perform advanced facial treatments.

Skills

Experience

Prior experience in a luxury beauty or spa environment is preferred; typically 1–3 years delivering professional skincare treatments and achieving retail sales targets within a premium brand or independent spa.

Education

Diploma or professional certification in beauty therapy, aesthetics or an equivalent vocational qualification.

Culture

Chanel cultivates a refined, client-first culture that prioritises craftsmanship, discretion and continuous learning. The work environment emphasizes excellence in service, intensive product training and teamwork across retail and spa operations.