Sales Support Intern

Location GenevaGenevaSwitzerland
Type Internship
Seniority Intern
Posted Mar 16, 2026
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Chanel — Sales Support Intern in Geneva. Internship supporting boutique sales operations, client service and retail administration.

Overview

Chanel is an iconic French luxury fashion house with a global retail network, renowned for couture, ready-to-wear, accessories, fragrance and beauty. As an employer, Chanel emphasises artisanal craftsmanship, timeless brand heritage and high standards of client service, offering structured training and exposure to global luxury retail practices.

Role & Responsibilities

  • Provide day-to-day administrative and operational support to the boutique sales team, including order processing, invoicing and delivery coordination.
  • Assist with clienteling activities: prepare client dossiers, manage appointment schedules and follow up on client enquiries with discretion.
  • Support stock management and replenishment processes, including inventory controls, incoming deliveries and boutique stock organisation.
  • Contribute to visual merchandising and boutique standards under guidance, ensuring presentation adheres to brand guidelines.
  • Prepare sales and client reports, reconcile POS transactions and assist with basic sales analysis for the boutique.
  • Support boutique events and VIP appointments, coordinating logistics and on-site assistance as required.
  • Perform general administrative tasks (filing, mailings, CRM data updates) to maintain operational efficiency.

Qualifications

  • Currently enrolled in a tertiary programme (Bachelor’s or Master’s) in Business, Marketing, Fashion, Retail Management or a related discipline.
  • Legal entitlement to undertake an internship in Switzerland.
  • Professional demeanour, high level of discretion and an appreciation for luxury brand standards.
  • Excellent organisational skills with a strong attention to detail and ability to prioritise competing tasks.
  • Customer-service orientation and a desire to learn retail operations within a high-expectation environment; prior customer-facing experience is advantageous.

Skills

Clienteling and VIP client service Retail operations and inventory processes Microsoft Office (Excel, Outlook, Word) Appointment scheduling and CRM data entry Basic cash reconciliation and POS familiarity Strong written and verbal communication Time management and organisational skills

Experience

Internship-level role; some prior retail, hospitality or customer-facing experience is preferred but not mandatory. Academic projects or part-time roles in retail will be considered an advantage.

Education

Enrolled in a Bachelor's or Master's programme in Business, Marketing, Fashion, Retail Management or related field.

Culture

The workplace emphasizes meticulous craftsmanship, discretion and a dedication to timeless luxury. Teams operate with refined professionalism and mentorship is provided to cultivate retail expertise and brand stewardship.