Sales Consultant

Posted Mar 16, 2026

Chanel seeks a Sales Advisor (CDI) in Paris for Galeries Lafayette Haussmann — permanent full-time role delivering personalised luxury client service.

Overview

Chanel is an independent French maison renowned for haute couture, ready-to-wear, accessories, fragrances and beauty. The brand is synonymous with meticulous craftsmanship, timeless design and elevated client service; as an employer it prioritizes excellence, discreet luxury hospitality and ongoing professional development within a global retail network.

Role & Responsibilities

Deliver exceptional, personalised service to a discerning clientele and build long-term client relationships through proactive clienteling and follow-up.
Present and demonstrate product collections with authoritative product knowledge across relevant categories, tailoring recommendations to client needs and preferences.
Achieve and exceed individual sales targets and KPIs while contributing to boutique performance at Galeries Lafayette Haussmann.
Manage point-of-sale transactions, returns and after‑sales service with accuracy and discretion.
Maintain brand standards for visual merchandising, boutique presentation and housekeeping; support stock replenishment and inventory control.
Participate in boutique events, private appointments and cross-functional initiatives to enhance client experience and brand visibility.
Ensure compliance with company policies, loss-prevention procedures and luxury retail regulatory requirements.

Qualifications

Proven aptitude for luxury retail and client-facing roles; prior experience in a premium or luxury boutique is strongly preferred.
Excellent interpersonal skills, discretion and a service-oriented demeanour suited to high-net-worth clientele.
Demonstrable track record of meeting sales targets and using clienteling techniques to drive repeat business.
Flexibility to work retail hours, including evenings, weekends and peak shopping periods; right to work in France.

Skills

Client relationship management and clienteling Product presentation and luxury selling techniques Visual merchandising and boutique upkeep Sales target achievement and KPI management Cash handling and point-of-sale operations Fluent interpersonal communication and active listening

Experience

Typically 1–3 years of retail sales experience, preferably within the luxury or premium fashion and beauty sectors. Demonstrated experience in clienteling and meeting individual sales targets is desirable.

Education

Secondary education certificate or equivalent; vocational training in retail, luxury goods or hospitality is advantageous.

Culture

Chanel cultivates a culture of craftsmanship, discretion and refinement; teams operate with a strong emphasis on refined client service, attention to detail and the preservation of brand heritage. Employees are expected to embody the maison’s standards of excellence while collaborating across a global network of boutiques.