Sales Assistant (Work-Study / Alternance)
Chanel Paris seeks a Sales Assistant (Alternance) for its fashion boutique — work‑study position in Paris starting Sept 2024.
Overview
Chanel is a globally recognised French maison of luxury fashion, accessories and fragrance, celebrated for artisanal savoir‑faire and enduring design. Privately owned and internationally present, the brand combines heritage craftsmanship with exacting retail standards and structured development for boutique teams.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long‑term client relationships through proactive clienteling and appointment management.
- Support sales transactions, process payments and maintain accurate records using in‑store POS procedures.
- Present and merchandise product assortments to Chanel visual standards; ensure boutique displays and window dressing remain impeccable.
- Manage incoming and outgoing stock, support inventory counts and assist with stockroom organisation and replenishment.
- Assist the Boutique Manager and senior advisors in daily boutique operations, including opening/closing procedures and administrative tasks.
- Participate in brand initiatives and in‑store events, contributing to a seamless luxury customer experience.
- Report on sales activity and client feedback; follow up on client requests and coordinate with corporate teams when required.
- Adhere strictly to Chanel standards for product handling, confidentiality and loss prevention.
Qualifications
- Enrolled in a recognised work‑study (alternance) programme in retail, business, luxury management or a related discipline; available to start September 2024.
- Strong interpersonal presence with a genuine interest in luxury fashion and client service.
- Excellent communication skills and a polished professional demeanour; ability to converse confidently with high‑net‑worth clients.
- Organised, reliable and able to work retail hours including weekends; commitment to boutique standards and teamwork.
- Legal authorization to work and study in France for the duration of the alternance contract.
Skills
Experience
Entry‑level; previous retail or luxury sales experience is advantageous but not required. The role is designed for candidates in a work‑study programme seeking practical in‑boutique training.
Education
Enrolment in a vocational diploma, BTS, Bachelor or equivalent programme in retail, commerce, luxury management or related field (work‑study/alternance track).
Culture
Chanel boutiques operate with meticulous attention to craftsmanship, client discretion and superior service. The workplace emphasises mentorship, immersive on‑the‑job training and adherence to exacting luxury standards, offering a formative environment for emerging retail talent.