Sales Assistant
Chanel seeks a Sales Assistant (1-year contract) in Panama City — boutique sales role focused on clienteling, visual merchandising and achieving targets.
Overview
Chanel is an iconic independent French luxury house known for its haute couture, ready-to-wear, accessories, fragrances and beauty. As an employer, Chanel combines artisanal craftsmanship with global retail and clienteling operations, maintaining exacting standards of product quality, presentation and service across its boutiques worldwide.
Role & Responsibilities
- Deliver exemplary, personalised service to boutique clientele, building long-term relationships and maintaining an accurate client book.
- Achieve individual and store sales targets through proactive clienteling, up‑selling and cross‑selling of product categories.
- Maintain immaculate presentation of the sales floor and product displays in accordance with brand visual merchandising standards.
- Operate point-of-sale systems, process transactions, returns and exchanges, and ensure accurate cash handling and record keeping.
- Support stock management activities including receiving, replenishment, inventory counts and loss-prevention procedures.
- Coordinate client appointments, private viewings and boutique events; liaise with the store team to ensure seamless execution.
- Adhere to brand policies, local regulations and internal procedures relating to compliance, confidentiality and product authenticity.
Qualifications
- Previous retail sales experience, preferably in luxury fashion, cosmetics or high-end jewellery (1+ year preferred).
- Proven track record of meeting or exceeding sales targets and delivering personalised client service.
- Strong presentation skills and attention to detail with an appreciation for luxury visual merchandising standards.
- Professional demeanour, excellent interpersonal skills and the ability to build rapport with high‑value clients.
- Flexible availability including weekends and public holidays; reliable punctuality and commitment to scheduled shifts.
Skills
Experience
Minimum of one year of customer-facing retail experience; prior experience in luxury or premium-brand environments is strongly preferred, with demonstrable sales results and client development skills.
Education
High school diploma or equivalent required; vocational or tertiary studies in retail, fashion, hospitality or business desirable.
Culture
Chanel cultivates a culture of craftsmanship, discretion and excellence, emphasising thorough product knowledge and bespoke client service. The workplace blends rigorous standards and heritage-driven creativity with the dynamism of an international retail operation.