Sales Advisor (Work‑Study)

Location ParisÎle-de-FranceFrance
Type Internship
Seniority Entry-Level
Posted Mar 16, 2026
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Chanel seeks a Sales Advisor (Work‑Study) in Paris — alternance starting Sept 2026. Join the boutique team delivering exceptional luxury client service.

Overview

Chanel is an iconic French luxury house renowned for haute couture, ready‑to‑wear, leather goods, accessories and beauty. As an independent, privately held maison, Chanel places a premium on craftsmanship, creativity and timeless design. The brand is known for rigorous standards of client service and invests in employee development through in‑house training and structured career paths, including work‑study and apprenticeship programmes.

Role & Responsibilities

  • Deliver exceptional, discreet client service in a high‑end boutique environment, cultivating long‑term client relationships and clienteling activities.
  • Advise clients on product selection, styling and fit for ready‑to‑wear, accessories and complementary categories.
  • Support the achievement of daily and monthly sales objectives through proactive outreach and in‑boutique conversion.
  • Operate point‑of‑sale systems, process transactions and ensure accurate cash and record handling.
  • Maintain boutique standards of merchandising, visual presentation and housekeeping to reflect brand aesthetics.
  • Participate in training sessions, product education and team briefings; apply learnings to improve customer interactions.
  • Assist with stock management, inventory replenishment, receiving and tagging, and logistical tasks during events or deliveries.

Qualifications

  • Enrollment in a recognised alternance/work‑study programme in retail, fashion, business or a related discipline (BTS, Bachelor or equivalent).
  • Strong interpersonal skills with a genuine interest in luxury fashion and client service.
  • Professional presentation, attention to detail and a service‑focused mindset appropriate to a maison boutique.
  • Legal eligibility to undertake an alternance contract in France starting September 2026.

Skills

Clienteling and relationship management Luxury sales techniques and upselling Visual merchandising and boutique presentation Point‑of‑sale (POS) operation and cash handling Stock control and basic inventory procedures Effective verbal communication and teamwork Basic IT literacy (email, tablet devices, retail software)

Experience

Entry level; prior retail or luxury customer‑facing experience is advantageous but not mandatory. The role is designed for candidates combining academic study with practical boutique experience through an alternance contract.

Education

Enrolment in a recognised work‑study (alternance) programme in retail, fashion, commerce or a related field (BTS, Bachelor or equivalent).

Culture

Chanel cultivates a culture of excellence where craftsmanship, discretion and refined client service are paramount. The boutique environment emphasizes mentorship, rigorous training and professional development, offering early‑career talent exposure to luxury retail standards and brand heritage.