Sales Advisor

Location ParisÎle-de-FranceFrance
Type Contract
Seniority Entry-Level
Posted Mar 16, 2026
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Chanel seeks a Contract Sales Advisor at Galeries Lafayette Haussmann in Paris — client-focused luxury retail role on a fixed-term contract.

Overview

Chanel is an independently owned luxury fashion and beauty house recognized for its haute couture, ready-to-wear, accessories and fragrances. As an employer, Chanel emphasizes craftsmanship, rigorous brand standards and personalised client service; boutiques and departmental shop-in-shops operate with a strong focus on training, presentation and career development within the fashion and beauty sectors.

Role & Responsibilities

  • Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
  • Achieve individual and store sales targets and KPIs through consultative selling, upselling and cross-selling of garments, accessories and beauty products.
  • Maintain boutique presentation and visual merchandising to Chanel brand standards within the Galeries Lafayette Haussmann environment.
  • Process sales transactions accurately using the POS system, handle cash and complete daily reconciliation tasks.
  • Manage stock: receive deliveries, perform inventory counts, prepare reservations and ensure correct storage and rotation of merchandise.
  • Provide after-sales support including alterations coordination, repairs follow-up and handling client inquiries or complaints in line with brand policy.
  • Participate in product and service training, team briefings and seasonal merchandising resets; adhere strictly to loss-prevention and compliance procedures.

Qualifications

  • Previous experience in luxury retail or premium department store sales; 1+ year preferred.
  • Polished personal presentation and excellent interpersonal skills aligned with luxury brand standards.
  • Strong commercial acumen with proven ability to meet or exceed sales targets.
  • Numerical accuracy and experience with POS transactions and basic till reconciliation.
  • Availability to work retail hours including evenings, weekends and peak seasonal periods.
  • Right to work in France.
  • Fluency in French is required; professional English is desirable.

Skills

Clienteling and relationship management Consultative selling, upselling and cross-selling Visual merchandising and boutique presentation POS operation and cash handling Stock management and inventory control After-sales service and complaints handling Strong grooming, etiquette and presentation standards Team collaboration and adaptability in a high-traffic retail environment

Experience

Experience in premium or luxury retail environments is preferred, with at least one year of direct sales or client-facing work; prior experience within a department store setting (shop-in-shop) is advantageous.

Education

High school diploma or equivalent; vocational qualifications in retail, hospitality or luxury goods are a plus.

Culture

Chanel boutiques uphold meticulous attention to detail, refined client service and a culture of continuous skill development. Teams operate with a high degree of professionalism and discretion, with a shared commitment to preserving the heritage and standards of a globally recognised luxury house.