Sales Advisor (Internship) — Fashion

Overview

Chanel is an internationally renowned luxury fashion house celebrated for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand is distinguished by its devotion to craftsmanship, refined client service and an exacting aesthetic. As an employer, Chanel offers roles across boutiques, ateliers and corporate functions that emphasize discretion, professional development and excellence in luxury retail.

Role & Responsibilities

• Deliver attentive, personalised client service to an international and time-sensitive airport clientele, representing Chanel’s standards of hospitality and discretion.
• Support the sales team in driving transactional performance: welcome clients, advise on product selection, process sales and handle secure payment procedures.
• Maintain boutique standards: visual merchandising, presentation of product, replenishment and housekeeping to reflect brand heritage.
• Participate in clienteling activities: update client records, follow up on enquiries and assist in appointment management.
• Assist with stock management: receiving deliveries, inventory reconciliation and preparing items for sale.
• Prepare and support fitting sessions, ensuring garments are presented and returned according to house protocol.
• Contribute to promotional operations and airport-specific initiatives, adapting selling techniques to a transient, international customer base.
• Adhere to all company policies regarding loss prevention, customs procedures and health & safety in an airport environment.

Qualifications

• Current enrolment in a bachelor’s or master’s programme in Luxury Management, Fashion Business, Commerce or related field.
• Possession of a French internship agreement (convention de stage) valid for the internship period.
• Excellent interpersonal skills with a polished, client-focused manner and strong presentation.
• Capacity to work in a fast-paced, customer-facing environment with attention to detail and discretion.
• Flexibility to work shifts that include early mornings, evenings and weekends typical of airport retail operations.
• Prior retail or hospitality experience in a client-facing role is advantageous but not mandatory.

Skills

Experience

No prior experience is strictly required; however, any previous client-facing experience in retail or hospitality—particularly within luxury or premium brands—is considered a strong asset.

Education

Enrolment in a higher education programme (Bachelor’s or Master’s) in Luxury Management, Fashion Business, Commerce or equivalent. Internship must be covered by a French convention de stage.

Culture

Chanel cultivates a culture of refinement, discretion and exacting standards where attention to detail and client respect are paramount. Employees are expected to uphold the brand’s heritage while developing practical retail skills through close mentorship and operational excellence.