Retail Sales Intern (Fashion)

Overview

Chanel is a privately held French maison renowned for couture, ready-to-wear, accessories, fragrances and beauty. The brand combines artisanal savoir‑faire with rigorous standards of client service and visual excellence, offering employees exposure to high‑touch luxury retail, product craftsmanship and brand stewardship.

Role & Responsibilities

• Welcome and advise clients in a manner consistent with Chanel’s standards; build and maintain client relationships through proactive clienteling and appointment management.
• Support daily boutique operations including merchandising, stock reception and replenishment, inventory checks and POS transactions.
• Develop and maintain expert product knowledge across women's ready‑to‑wear, accessories and seasonal collections; communicate product features and craftsmanship to clients.
• Assist with visual merchandising and presentation to ensure window and floor standards are met; execute seasonal resets under the direction of the store team.
• Contribute to sales activity through upselling, cross‑selling and follow‑up communications; support boutique events and private client appointments.
• Ensure compliance with cash handling, loss‑prevention and brand security procedures; prepare basic sales and client reports as required.

Qualifications

• Currently enrolled in a bachelor's or master's programme in business, luxury management, fashion, marketing or a related discipline (required for an internship/stage).
• Strong interest in luxury fashion, brand heritage and high‑touch client service.
• Excellent interpersonal skills, polished presentation and discretion when handling VIP clientele.
• Organisational aptitude with attention to detail for merchandising and stock tasks.
• Fluent French; working knowledge of English is advantageous.

Skills

Experience

No extensive prior experience required; previous part‑time retail, luxury, or customer‑facing experience is advantageous and will be considered favorably.

Education

Current enrolment in a tertiary programme (Bachelor's or Master's) in Business, Luxury Management, Fashion, Marketing or a related field.

Culture

Chanel fosters a culture of craftsmanship, discretion and excellence, emphasizing mentorship and rigorous standards across retail and atelier environments. The workplace values refined client service, attention to detail and a commitment to the maison’s creative and heritage-driven identity.