Retail Sales Assistant
Chanel Fashion Advisor Assistant (TR) in Seoul — support client advisors, assist Turkish‑speaking clients, and deliver luxury service at Chanel Seoul.
Overview
Chanel is an independent global luxury house renowned for its couture, ready-to-wear, accessories, fragrances and beauty lines. The brand is celebrated for its artisanal savoir‑faire, strict quality standards and iconic design heritage; as an employer it emphasizes refinement, client discretion and excellence in service.
Role & Responsibilities
- Support senior Fashion/Client Advisors in delivering bespoke client service, including in‑store appointments and personalised styling
- Contribute to sales activity by preparing merchandise, presenting product stories, and assisting clients through the purchase journey
- Maintain client files and proactively support clienteling activities (follow-ups, appointment scheduling, gifting and events preparation)
- Assist with visual merchandising and ensure boutique presentation standards are consistently upheld
- Perform day‑to‑day administrative tasks: process transactions, manage stock movements, receive deliveries and reconcile inventory
- Provide language support for Turkish‑speaking clients and liaise with colleagues to ensure seamless, cross‑border client experiences
- Adhere to confidentiality, loss‑prevention and luxury retail compliance procedures
Qualifications
- Fluency in Turkish (TR) — spoken and written
- Professional demeanour and polished presentation appropriate to a luxury boutique
- Excellent interpersonal and communication skills with a client‑centric orientation
- Ability to work a flexible retail schedule including evenings, weekends and public holidays
- Strong discretion, reliability and capacity to handle sensitive client information
Skills
Experience
Preferably 1–2 years of client‑facing experience in luxury retail, boutique sales or a high‑end hospitality environment; internships or trainee positions within fashion houses are acceptable for strong candidates.
Education
High school diploma or equivalent; vocational training or tertiary studies in fashion, retail, hospitality or business preferred.
Culture
The workplace culture prioritises craftsmanship, understated elegance and exceptional client service. Teams operate with high standards of discretion, collaborative professionalism and a commitment to preserving the brand's heritage and reputation.