Retail Operations & Aftersales Assistant

Overview

Chanel is a prestigious luxury brand renowned for its timeless elegance and innovative designs in fashion, beauty, and accessories. As part of the global luxury conglomerate, Chanel offers a sophisticated work environment that values creativity and excellence.

Role & Responsibilities

• Support retail operations and aftersales processes for Swiss markets.
• Coordinate with retail teams to ensure seamless operations.
• Assist in managing client aftersales services and inquiries.
• Contribute to the development and implementation of operational strategies.
• Maintain accurate records and reports related to retail operations.

Qualifications

• Experience in retail operations or a similar role.
• Strong organizational and communication skills.
• Ability to work collaboratively in a team environment.
• Proficiency in managing client services and aftersales processes.

Experience

Experience in retail operations or a similar role is required.

Culture

Chanel fosters a culture of luxury and sophistication, where employees are encouraged to express their creativity and innovation. The brand is committed to excellence and offers a dynamic and inspiring work environment.