Retail Learning and Engagement Manager
Join Chanel in Hong Kong as a Retail Learning and Engagement Manager, North Asia. Enhance retail team performance through strategic training.
Overview
Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers a dynamic and sophisticated work environment that values creativity and excellence.
Role & Responsibilities
- Develop and implement retail learning strategies to enhance employee engagement and performance.
- Design and deliver training programs tailored to the needs of the North Asia retail teams.
- Collaborate with regional retail leaders to identify learning and development needs.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
- Foster a culture of continuous learning and professional development within the retail teams.
Qualifications
- Bachelor's degree in Business, Education, or related field.
- Proven experience in retail training and development, preferably within the luxury sector.
- Strong understanding of retail operations and customer engagement strategies.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
Skills
Experience
Minimum of 5 years of experience in retail training and development, with a focus on luxury brands.
Education
Bachelor's degree in Business, Education, or related field.
Culture
Chanel is synonymous with luxury and sophistication, offering a work environment that encourages innovation and values the contributions of its employees. The brand is committed to fostering a culture of excellence and continuous improvement.