Retail Education Project Assistant (Apprenticeship, Perfumes)

Overview

Chanel is an independent, family-owned global luxury house renowned for haute couture, ready-to-wear, accessories, and beauty & fragrance. The brand is known for its rigorous standards of craftsmanship, creativity and discreet prestige; as an employer it emphasizes professional development, brand stewardship and high-touch retail excellence across its worldwide network.

Role & Responsibilities

• Support the Retail Education Project Manager in the design, preparation and deployment of retail training programmes for perfume and fragrance teams.
• Draft and adapt pedagogical materials: in-store training guides, trainer notes, presentation decks and digital learning modules.
• Coordinate training logistics across boutiques and distribution channels: scheduling, trainer assignments and participant tracking.
• Liaise with commercial, visual merchandising and product teams to ensure training content aligns with launches, merchandising and sales objectives.
• Assist with the setup and maintenance of learning platforms and databases; compile attendance and performance reports.
• Monitor project timelines and deliverables; flag risks and propose corrective actions to meet launch deadlines.
• Work with external vendors or freelance trainers when required; manage administrative aspects of supplier engagement.
• Collect feedback and measure training impact using qualitative reports and basic KPI tracking.

Qualifications

• Must be enrolled in an accredited alternance/work‑study programme (Bachelor’s or Master’s level) that allows a September 2026 start.
• Strong interest in luxury beauty, fragrances and retail operations.
• Excellent organizational skills with demonstrated ability to manage multiple tasks and deadlines.
• Clear, professional written and verbal communication skills for internal and retail-facing interactions.
• Attention to detail in producing training materials and reports.
• Autonomy, initiative and a collaborative mindset when working with cross‑functional teams.

Skills

Experience

Suitable for a candidate at the beginning of their professional career: current students in a work‑study programme. Prior internships or experience in retail, beauty, training or learning & development are advantageous but not required.

Education

Enrolled in a Bachelor’s or Master’s programme in Marketing, Luxury Management, Business, Human Resources, Pedagogy or a related discipline (work‑study/alternance contract required).

Culture

Chanel fosters a culture of discretion, excellence and creativity, where craftsmanship and product knowledge are highly valued. Teams typically operate with high standards and close cross‑functional collaboration, offering rich exposure to luxury retail operations and professional development opportunities.