Retail Administrator

Seniority Entry-Level
Posted Jan 21, 2026

Join Chanel in Hong Kong as a Retail Administrator, a key role ensuring smooth boutique operations and supporting the luxury brand's excellence. Full-time position available.

Overview

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and exceptional craftsmanship. As part of a global conglomerate, Chanel offers unparalleled opportunities for career growth and development within the luxury fashion industry. The brand is committed to fostering an inclusive workplace that values diversity and nurtures personal and professional growth.

Role & Responsibilities

  • Ensure seamless boutique operations by adhering to Standard Operating Procedures and supporting ad hoc activities.
  • Maintain accurate records for boutique expenditures, staff attendance, leave applications, and overtime.
  • Coordinate onboarding and staff transfers to ensure a positive experience for team members.
  • Support boutique management with timely reporting and effective communication between stakeholders.
  • Uphold Chanel’s standards by managing workplace maintenance and resource replenishment.

Qualifications

  • Fluency in English and Cantonese.
  • Professional judgment and conduct.

Skills

Strong communication, organizational, and interpersonal skills. Positive, patient, and detail-oriented mindset with curiosity and willingness to learn. Ability to work collaboratively as a team player. Proficiency in Microsoft Word, Excel, and PowerPoint.

Experience

Previous experience in a retail or administrative role within the luxury sector is preferred.

Benefits

Chanel offers a dynamic work environment that encourages personal growth and professional development, with a focus on inclusivity and diversity.

Culture

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity, complementarity, and effectiveness of its teams.