Ready-to-Wear Fashion Advisor (Russian speaker)

Overview

Chanel is an iconic independent luxury house renowned for haute couture, ready-to-wear, leather goods and accessories. As an employer, the brand emphasizes artisanal craftsmanship, timeless design and exceptional client service across a global network of boutiques, offering rigorous training and opportunities to develop expertise in luxury retail.

Role & Responsibilities

• Deliver exemplary, personalised service to Russian‑speaking clientele, cultivating long‑term relationships and repeat business.
• Provide expert styling and product advice across the ready‑to‑wear assortment, tailoring recommendations to client needs and occasions.
• Achieve and exceed individual and boutique sales targets through proactive client acquisition, clienteling and follow‑up.
• Manage CRM records and communications to maintain an active, segmented client book and support targeted outreach.
• Execute visual merchandising standards and maintain boutique presentation to the brand’s exacting guidelines.
• Process sales transactions, returns and alterations accurately while safeguarding client confidentiality and high service standards.
• Collaborate with the store team on stock management, replenishment requests and appointment coordination for private viewings.
• Represent the brand at boutique events and trunk shows, assisting with invitation lists and VIP hosting when required.

Qualifications

• Fluency in Russian (spoken); strong interpersonal communication skills.
• Proven experience in luxury retail or ready‑to‑wear boutique sales, with demonstrable commercial results.
• Exceptional clienteling and relationship‑building capability, with a customer‑centric mindset.
• Professional presentation and deep product knowledge of fashion and tailoring.
• Flexibility to work boutique hours including weekends and evenings; legal authorization to work in Spain.

Skills

Experience

Minimum of 2 years’ experience in luxury retail or ready‑to‑wear boutique environments, with a proven track record of client acquisition, relationship management and sales achievement.

Education

High school diploma or equivalent; tertiary study in fashion, retail or business preferred.

Culture

Chanel cultivates a culture of craftsmanship, discretion and relentless attention to detail. The working environment prioritises client experience, professional development and collaboration between sales, styling and merchandising teams.