Quality & Continuous Improvement Manager — Fashion Jewelry and Belts
Chanel is hiring a Quality & Continuous Improvement Manager — Fashion Jewelry and Belts in Paris. Responsible for supplier quality, inspections and CI projects.
Overview
Chanel is an iconic global luxury house known for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As an independently owned maison, it combines artisanal savoir‑faire with global distribution, maintaining exacting standards across product development and production.
Role & Responsibilities
- Define, maintain and enforce quality standards, specifications and control plans for fashion jewelry and belts throughout development and production.
- Lead supplier quality management: approve suppliers, conduct audits, define sampling plans (AQL), and manage incoming inspection protocols.
- Drive root-cause analysis and corrective/preventive actions (8D/CAPA) for non-conformances, ensuring timely closure and recurrence prevention.
- Lead continuous improvement projects (Lean/Kaizen principles) to reduce defects, scrap and cost while improving process capability and delivery.
- Collaborate cross‑functionally with design, product development, sourcing, industrialization and production to ensure manufacturability and compliance with technical files.
- Monitor and report quality KPIs, trends and financial impact; present findings and improvement plans to senior stakeholders.
- Oversee and coach a small quality team or coordinate external quality resources; provide training on inspection, testing and quality standards.
Qualifications
- Proven expertise in product quality and continuous improvement within jewelry, accessories or closely related luxury manufacturing.
- Proficiency in root-cause methodologies (8D, Ishikawa), CAPA implementation and statistical problem-solving.
- Experience with supplier quality systems, audits and sampling methodologies (AQL) for small components and assemblies.
- Strong project leadership and stakeholder management in cross‑functional international environments.
- Fluent technical literacy of product specifications, inspection techniques and testing protocols for plated metals, alloys, fastenings and trims.
Skills
Experience
Several years (typically 5+) of hands-on quality and continuous improvement experience within jewelry, leather accessories or luxury goods production, including direct supplier oversight and audit experience.
Education
Bachelor's degree in engineering, materials science, industrial engineering, product development, or an equivalent technical qualification.
Culture
Chanel emphasizes artisanal excellence, discretion and meticulous attention to detail across all disciplines. The workplace blends heritage craftsmanship with modern innovation, encouraging collaborative teams and high professional standards.