Product Manager

Posted Mar 16, 2026

Chanel seeks a Manager, Product (Soho) in New York — lead boutique assortment, merchandising and product launches to drive sales and client experience.

Overview

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. The brand combines heritage craftsmanship with contemporary creativity and operates an international network of ateliers, boutiques and corporate teams, offering a workplace defined by high standards, discretion and a commitment to product excellence.

Role & Responsibilities

Own assortment planning and product lifecycle for the Soho boutique, ensuring the right mix by clientèle, season and commercial objective.
Translate global and regional buying strategies into localized merchandising plans and in-store presentation.
Coordinate cross-functionally with Buying, Planning, Supply Chain and Visual Merchandising to execute product launches, replenishment and transfers.
Monitor sales performance and inventory KPIs; produce actionable analysis and adjust assortment, pricing and promotional tactics accordingly.
Lead and coach boutique teams on product knowledge, clienteling and sales techniques to maximize conversion and average transaction value.
Manage stock integrity, seasonal resets and store-level allocation to minimize shrinkage and optimize availability.
Ensure adherence to Chanel brand standards in product presentation, client experience and loss-prevention procedures.

Qualifications

Bachelor’s degree in Business, Fashion Merchandising, Retail Management or related field preferred.
Proven leadership capability with the ability to coach and influence boutique teams and cross-functional partners.
Strong commercial acumen with experience translating data into merchandising decisions.
Exceptional attention to detail and commitment to luxury brand standards.

Skills

Assortment planning Inventory management Merchandising and visual presentation KPI analysis and sales forecasting Product lifecycle management Clienteling and boutique sales techniques Cross-functional stakeholder management Project management and execution Excellent written and verbal communication

Experience

Minimum 5 years of progressive experience in luxury retail merchandising, product management or boutique operations, including demonstrated responsibility for assortment decisions and at least 1–2 years in a supervisory or managerial capacity.

Education

Bachelor’s degree in Business, Fashion Merchandising, Retail Management, or a related discipline preferred.

Culture

Chanel cultivates a culture of craftsmanship, discretion and rigorous attention to detail, where creative excellence and commercial performance are equally prized. Teams operate in a collaborative yet high-expectation environment that values heritage, innovation and exceptional client service.