Product Manager, Business Intelligence — Sustainability & Solutions

Overview

Chanel is an independent, privately held global luxury house renowned for its haute couture, ready-to-wear, accessories and beauty lines. As an employer, the brand combines artisanal craftsmanship with strategic investment in digital and data capabilities, seeking talent able to translate heritage and creativity into measurable business and sustainability outcomes.

Role & Responsibilities

• Define and own the product vision, strategy and roadmap for sustainability-focused business intelligence solutions across the organisation.
• Collaborate with sustainability, supply chain, operations, finance and digital teams to translate regulatory and business requirements into BI features and KPIs.
• Prioritise and manage the product backlog; specify user stories, acceptance criteria and success metrics for analytics features and dashboards.
• Drive the design and delivery of data models, reporting pipelines and dashboards to support ESG reporting, carbon accounting and sustainability performance monitoring.
• Ensure data governance, lineage and quality standards are embedded in BI products and align with compliance frameworks and external reporting needs.
• Coordinate with engineering, data science and external vendors to deliver scalable, secure cloud-native BI solutions and integrations.
• Lead stakeholder engagement, change adoption and user training to maximise product uptake and business value.
• Monitor product performance, iterate on features based on user feedback and produce regular impact reports for senior leadership.

Qualifications

• Proven experience in product management or product ownership for BI/analytics solutions, preferably with exposure to sustainability or ESG topics.
• Demonstrable understanding of sustainability reporting frameworks and concepts (e.g., GHG accounting, ESG/CSR reporting, scope 1–3 emissions).
• Strong stakeholder management and communication skills, with experience aligning cross-functional teams and executive sponsors.
• Track record of delivering data products end-to-end, from requirements and prioritisation to launch and continuous improvement.
• Fluency in product development practices (roadmapping, backlog management, user story writing, KPI definition).

Skills

Experience

Typically 3–7 years in BI, analytics or data-product roles with at least several years leading BI initiatives; demonstrable experience working on sustainability, ESG or carbon reporting projects is highly desirable.

Education

Bachelor's degree in data science, business, environmental science, engineering or a related discipline; master's degree or specialised training in sustainability, data analytics or product management preferred.

Culture

Chanel cultivates an environment where creativity and meticulous craftsmanship sit alongside strategic innovation. The company values discretion, excellence and cross-disciplinary collaboration, and increasingly integrates sustainability and data-driven decision-making into its long-term strategy.