People & Organisation Partner

Overview

Chanel is a privately held, vertically integrated luxury fashion house renowned for its craftsmanship, heritage and creative leadership across fashion, beauty and accessories. As a global employer, Chanel combines exacting standards of artisanal production with commercial sophistication and offers career opportunities within an international, matrixed organisation.

Role & Responsibilities

• Act as the strategic HR business partner for assigned functions/regions, aligning people strategy with commercial priorities and brand objectives.
• Design and execute talent management initiatives including succession planning, high-potential identification and leadership development.
• Partner with line leaders to drive workforce planning, organisational design and role profiling to optimise structure and capability.
• Coach and counsel managers on performance management, career conversations, employee engagement and development plans.
• Provide guidance on employee relations and ensure consistent, compliant HR case management in line with local regulations and global policies.
• Support change programmes and cultural initiatives, ensuring effective stakeholder engagement and communication.
• Collaborate with Rewards, Mobility and HR Operations to implement compensation, benefits and mobility solutions that reflect market and brand positioning.
• Use people analytics and HR metrics to inform decisions, demonstrate impact and identify workforce risks and opportunities.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or related discipline; advanced degree or executive education preferred.
• Professional HR qualification preferred (for example CIPD, SHRM or equivalent).
• Demonstrable commercial acumen and ability to influence senior stakeholders in a matrix environment.
• Thorough knowledge of Malaysian employment law and HR best practice; regional exposure advantageous.
• Proven track record of delivering HR initiatives in fast-paced, high-service environments, ideally within luxury retail or premium consumer brands.

Skills

Experience

Minimum of 5 years of progressive HR experience with at least several years in an HR business partner or people advisory role; experience supporting retail, customer-facing or matrixed organisations is strongly preferred.

Education

Bachelor’s degree in Human Resources, Business Administration or related field. Advanced degree or recognised HR professional certification preferred.

Culture

Chanel fosters an environment of exacting quality, creativity and discretion where craftsmanship and commercial excellence coexist. The workplace culture values mentorship, professional development and cross-functional collaboration within a global and highly curated brand context.