People & Organisation Coordinator

Overview

Chanel is an independent French maison renowned for its couture heritage, impeccable craftsmanship and enduring influence on global luxury fashion. As a privately held luxury house, it combines deep respect for tradition with a rigorous focus on creativity, quality and client experience, offering a workplace that values discretion, high standards and cross‑disciplinary collaboration.

Role & Responsibilities

• Support end‑to‑end People & Organisation (P&O) activities including onboarding, offboarding, contract administration and employee lifecycle documentation.
• Coordinate recruitment logistics: liaise with hiring managers, schedule interviews, manage candidate communications and maintain applicant records.
• Maintain and update HR records and people data with exacting confidentiality, ensuring compliance with GDPR and local labour law.
• Produce regular people reports and HR metrics to inform workforce planning and business stakeholders.
• Act as operational liaison with payroll, benefits vendors and external advisors to ensure accurate and timely execution of people operations.
• Support learning & development and internal mobility initiatives by coordinating training schedules, enrolments and follow‑up.
• Assist with employee relations casework, escalation tracking and preparation of related documentation for managers and HR Business Partners.
• Contribute to P&O projects and change initiatives, preparing communications, meeting materials and project trackers as required.
• Organise internal events, staff communications and recognition activities that reinforce culture and employee engagement.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Psychology or related discipline preferred.
• Professional demeanour, high discretion and proven ability to handle confidential information.
• Strong understanding of Spanish labour legislation and practical HR administration in Spain.
• Excellent organisational skills with the ability to manage competing priorities and stakeholders across functions.
• Proficient Microsoft Office skills (particularly Excel and PowerPoint); experience with HRIS platforms advantageous.
• Fluent Spanish; professional working proficiency in English highly desirable.

Skills

Experience

Typically 2–4 years in HR or people operations, preferably within retail, luxury fashion or a fast‑moving consumer environment; hands‑on experience with HR administration, payroll liaison and recruitment coordination.

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field; postgraduate HR qualification or CIPD equivalent is a plus.

Culture

Chanel fosters a culture of craftsmanship, aesthetic excellence and meticulous attention to detail. The workplace combines the rigour of an established couture maison with collaborative, cross‑functional teamwork and a commitment to developing talent within a highly curated luxury environment.