Operations Intern

Overview

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines a long heritage of artisanal craftsmanship with a global retail and distribution network; as an employer it is known for high standards of quality, discretion and cross‑functional collaboration across creative, commercial and operational teams.

Role & Responsibilities

• Support day-to-day operational activities across retail and distribution, including order processing, stock reconciliation and store replenishment coordination.
• Assist with inbound and outbound logistics coordination, liaising with carriers, warehouses and internal stakeholders to ensure timely flow of goods.
• Prepare and maintain operational reports and dashboards, extract data for inventory analysis and highlight variances or exceptions.
• Participate in process-improvement initiatives and ad‑hoc projects to optimise fulfillment, inventory accuracy and store operations.
• Ensure compliance with company policies and standard operating procedures, maintaining strict confidentiality of product movements and commercial information.

Qualifications

• Enrolled in or recently graduated from a bachelor’s or master’s programme in business, supply chain, logistics, operations management or a related discipline.
• Excellent organisational aptitude with a proven ability to manage competing priorities and meet deadlines.
• Strong analytical mindset with attention to numerical accuracy and detail.
• Professional communication skills, both written and verbal; ability to liaise with internal teams and external partners.
• High standards of discretion and professionalism appropriate to a luxury environment.

Skills

Experience

Previous internships or practical experience in retail operations, logistics, supply chain or a related commercial function is advantageous but not required; enthusiasm for luxury retail operations and a willingness to learn are essential.

Education

Bachelor’s or Master’s level education in Business, Supply Chain, Logistics, Operations Management or a closely related field (current enrolment or recent graduate).

Culture

Chanel fosters a culture that balances creative excellence with operational rigor, valuing craftsmanship, discretion and attention to detail. Teams operate in a collaborative, cross‑disciplinary environment where respect for heritage and a drive for continuous improvement coexist.