Makeup Artist
Chanel is hiring a Makeup Artist at Selfridges Oxford Street, London — deliver luxury make‑up services and drive client sales for the Chanel beauty counter.
Overview
Chanel is an independent French luxury house celebrated for its couture, ready-to-wear, accessories, fragrance and beauty divisions. As an employer, Chanel marries artisanal savoir‑faire with rigorous retail standards and global brand stewardship, offering a workplace defined by craftsmanship, creativity and premium client service.
Role & Responsibilities
- Deliver bespoke make‑up consultations and application services at the Selfridges Oxford Street counter, ensuring each client receives a personalised, high‑end experience.
- Build and maintain a loyal client book through proactive clienteling, appointment management and follow‑up communications.
- Achieve individual and counter sales objectives through product recommendations, up‑selling and cross‑selling of skincare, fragrance and colour cosmetics.
- Maintain Chanel visual merchandising, counter presentation and stock levels in strict accordance with brand standards and Selfridges guidelines.
- Ensure strict adherence to hygiene, sanitation and product safety protocols during all services and demonstrations.
- Represent the brand at in‑store events, masterclasses and promotional activations, collaborating with retail leadership and marketing teams.
- Operate point‑of‑sale systems, process transactions and manage returns in line with store policies.
Qualifications
- Professional qualification in makeup artistry, beauty therapy or equivalent vocational training; demonstrable portfolio of work preferred.
- Proven track record in luxury beauty retail or department store counter environment (typically 2+ years).
- Right to work in the UK and availability to work retail hours including weekends and peak seasonal periods.
- Exceptional interpersonal skills with a sales‑oriented mindset and strong client relationship management.
- Impeccable personal presentation and commitment to maintaining Chanel brand standards.
Skills
Experience
Typically requires at least 2 years of professional experience in luxury beauty retail or department store make‑up counters, with a demonstrable client base and strong sales performance.
Education
Diploma or certificate in makeup artistry, beauty therapy or equivalent vocational qualification; portfolio or evidence of professional training preferred.
Culture
Chanel cultivates an environment of exacting standards, refined craftsmanship and discretion; employees are expected to embody the brand’s heritage while delivering highly personalised client service. The retail teams operate within a collaborative, performance‑driven setting that values professionalism, continuous training and attention to detail.