Makeup & Skincare Intern

Overview

Chanel is an iconic French maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As an independent luxury house, Chanel combines rigorous craftsmanship and heritage with contemporary retail and beauty experiences, offering employees exposure to high-touch clienteling and exacting brand standards across global boutiques.

Role & Responsibilities

• Support boutique beauty team in daily client consultations for makeup and skincare, delivering personalised product recommendations and demonstrations.
• Assist in execution of client appointments, including makeovers, skin analyses and product sampling, ensuring an exceptional, signature Chanel experience.
• Contribute to sales activity by following up on leads, recording client preferences, and supporting after-sales service to build long-term client relationships.
• Maintain merchandising and visual standards for the beauty area: replenish displays, manage stockroom inventory and ensure presentation aligns with Chanel guidelines.
• Operate point-of-sale systems and assist with transactional tasks under supervision, including returns and sample tracking.
• Participate in training sessions on product knowledge, application techniques and brand rituals; apply learnings during client interactions.
• Support boutique events, product launches and promotional initiatives, including preparation and client outreach.
• Perform administrative tasks related to client files, appointment scheduling and basic reporting to the boutique management team.

Qualifications

• Currently enrolled in or recently graduated from a degree or professional programme in cosmetics, aesthetics, retail, marketing or a related field.
• Strong interpersonal skills with a genuine interest in beauty, makeup and skincare.
• Excellent presentation and client service aptitude; ability to create rapport with discerning clients.
• Organised, reliable and able to manage multiple boutique tasks in a fast-paced retail environment.
• Flexibility to work retail hours, including weekends and evenings, as required by boutique operations.
• Prior customer-facing retail or beauty experience is advantageous but not mandatory.

Skills

Experience

Internship-level role; previous retail or beauty internships (3–12 months) are advantageous but not required. Candidates should demonstrate client-facing aptitude and an interest in luxury cosmetics.

Education

Enrolled in or recently completed higher education in beauty, cosmetics, aesthetics, retail, marketing or a related discipline.

Culture

Chanel's boutiques prioritise impeccable service, technical excellence and refined presentation. The work environment blends a commitment to craftsmanship with high standards of professionalism, offering immersive training and close mentorship within a prestige retail context.