Make Up Specialist

Overview

Chanel is an independent French Maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As a globally recognised luxury house, Chanel emphasises artisanal quality, rigorous client service and continuous professional development across its boutiques and beauty counters worldwide.

Role & Responsibilities

• Provide bespoke makeup consultations and application services tailored to each client’s needs and skin type, across day, evening and couture looks.
• Deliver product recommendations and drive sales of Chanel beauty, fragrance and skincare lines through expert product knowledge and personalized clienteling.
• Manage and grow a personal client portfolio: book and confirm appointments, follow up on aftercare and cultivate long-term relationships.
• Achieve and exceed individual and boutique sales targets, contribute to KPI achievement and report sales performance to management.
• Maintain immaculate hygiene, sanitation and presentation standards for all tools, testers and workstations in accordance with brand protocols.
• Support merchandising and visual presentation of the beauty counter, including stock replenishment, inventory control and SKU rotation.
• Participate in brand training, product launches and in-store events; coach junior staff and share technical expertise when required.
• Accurately document client preferences and service records using the boutique’s CRM or sales platform.

Qualifications

• Diploma or certificate in makeup artistry, cosmetology or a related vocational qualification preferred.
• Professional training or demonstrable certification in makeup application techniques (bridal, editorial, airbrush) is an advantage.
• Right to work in Malaysia and availability to work retail hours, including evenings and weekends.
• Impeccable personal presentation and a commitment to the standards of a luxury beauty maison.

Skills

Experience

Preferably 2+ years of professional experience in luxury beauty retail or as a professional makeup artist with proven client-facing sales results.

Education

Vocational diploma or certificate in makeup artistry, cosmetology or equivalent; secondary education completed.

Culture

Chanel cultivates a culture of craftsmanship, discretion and refined client service, with a strong emphasis on training and brand continuity. The workplace rewards technical excellence, attention to detail and a collaborative approach within a high-performance retail environment.