Make Up Artist

Overview

Chanel is a privately owned global luxury maison renowned for haute couture, ready-to-wear, leather goods, fragrances and beauty. As an employer it combines a heritage-driven commitment to craftsmanship with a global retail network and a high-touch client service culture. The brand emphasizes product expertise, refined presentation and professional development within boutiques and beauty counters worldwide.

Role & Responsibilities

• Deliver bespoke makeup consultations and applications in a boutique setting, tailoring services to individual client needs and skin types.
• Achieve and exceed boutique beauty sales targets through product recommendations, retail transactions and bespoke service upsells.
• Maintain expert knowledge of Chanel cosmetics and skincare ranges; communicate product benefits, routines and usage techniques to clients.
• Build and sustain a clienteling book through follow-ups, appointment management and VIP service for repeat and high-value clients.
• Uphold strict hygiene, sanitation and safety protocols for tools, products and treatment areas; ensure regulatory compliance.
• Contribute to visual merchandising, product displays and presentation of beauty counters to reflect Chanel brand standards.
• Support in-store events, masterclasses and photoshoots; collaborate with the boutique team and regional makeup artists for activations.
• Manage stock levels, complete sales and service reporting, and assist with inventory administration as required.

Qualifications

• Professional qualification in makeup artistry, cosmetology or equivalent vocational certification.
• Demonstrable experience working with luxury beauty or premium cosmetic brands.
• Proven track record of retail sales performance and client development in a boutique or counter environment.
• Excellent interpersonal skills, cultural sensitivity and the ability to build long-term client relationships.
• Right to work in Malaysia or valid work permit for employment in Kuala Lumpur.

Skills

Experience

Typically 2–4 years of professional makeup experience, preferably within luxury beauty retail, a cosmetics counter, professional backstage work or a high-end salon environment; demonstrable clientelling and sales experience is expected.

Education

Certificate or diploma in makeup artistry or cosmetology, or equivalent professional training and demonstrable portfolio.

Culture

The workplace culture emphasizes meticulous craftsmanship, refined client service and aesthetic excellence. Employees operate within a collaborative boutique environment that prioritizes product expertise, continuous training and the preservation of a distinctive luxury experience for clients.