Logistics Supervisor

Overview

Chanel is a leading global luxury fashion house renowned for its haute couture, ready‑to‑wear, leather goods and accessories. As part of a prestigious Maison, the employer emphasizes artisanal quality, brand heritage and exacting standards across all functions, including its global supply chain and logistics operations.

Role & Responsibilities

• Supervise day‑to‑day warehouse and distribution centre activities, including inbound receiving, putaway, order picking, packing and outbound shipping.
• Ensure inventory accuracy through regular cycle counts, discrepancy investigations and reconciliation with inventory management systems.
• Manage, coach and schedule a team of warehouse operatives and temporary staff; drive performance through KPIs and regular feedback.
• Coordinate with carriers, freight forwarders and customs brokers to guarantee on‑time deliveries and compliance with import/export regulations.
• Implement and enforce handling, storage and security procedures specific to high‑value luxury goods, ensuring product integrity and quality.
• Produce operational reports and dashboards for regional logistics management; identify process bottlenecks and lead continuous improvement initiatives.
• Maintain health & safety standards within the warehouse and ensure adherence to company policies and regulatory requirements.

Qualifications

• Proven supervisory experience in warehouse, distribution or logistics operations, ideally within fashion, luxury goods or retail.
• Strong understanding of import/export documentation, customs procedures and compliance requirements for Hong Kong and regional markets.
• Demonstrated ability to manage teams, set priorities and drive operational KPIs in a fast‑paced environment.
• Proficiency with warehouse management systems and inventory control procedures; familiarity with ERP systems is desirable.
• Relevant certifications in logistics, supply chain or occupational health & safety are advantageous.

Skills

Experience

Minimum of 3 years' hands‑on experience in logistics or warehouse supervision, preferably in luxury retail, fashion or high‑value product environments.

Education

Bachelor's degree in logistics, supply chain management, business or a related discipline preferred; or equivalent vocational qualification with commensurate professional experience.

Culture

Chanel cultivates a culture of craftsmanship, discretion and uncompromising quality, where attention to detail is expected across every function. The workplace values collaboration, professional development and a commitment to preserving the brand’s heritage while embracing operational excellence.