Leather Goods Repairer

Posted Oct 9, 2025

Chanel is seeking a Leather Goods Repairer in Singapore to uphold excellence in client experience and craftsmanship. Join a prestigious luxury brand and contribute to its legacy.

Overview

Chanel, a paragon of luxury and sophistication, is renowned for its timeless elegance and commitment to exceptional quality. As a leading entity in the fashion industry, Chanel offers a dynamic work environment where innovation and tradition coexist. Employees are part of a prestigious legacy, contributing to the brand's enduring reputation for excellence. Chanel's parent company, the privately held Chanel S.A., supports a culture of creativity and craftsmanship, ensuring that each team member plays a crucial role in maintaining the brand's esteemed status.

Role & Responsibilities

Deliver in-house repair services for Chanel Fashion products, including handbags, small leather goods, accessories, shoes, costume jewelry, and eyewear.
Provide technical advice and conduct debriefs with internal and external stakeholders, especially at Les Ateliers.
Demonstrate Chanel’s savoir-faire and craftsmanship to internal teams.
Monitor KPIs to ensure timely, high-quality repairs aligned with Service Level Agreements (SLAs).
Identify and report quality issues found during repair of client items or stock.
Support the development and upkeep of Standard Operating Procedures (SOPs) to improve efficiency and cost-effectiveness.
Operate in accordance with global guidelines and contribute to productivity and operational improvement initiatives.
Diagnose worn items and complete detailed diagnosis reports.
Provide service proposals aligned with professional standards.
Execute approved restoring care procedures with precision and excellence.

Qualifications

Minimum 5 years of hands-on experience in leather goods craftsmanship or repair, with a strong technical foundation.

Skills

Client-centric mindset, thriving in fast-paced and dynamic environments. Genuine passion for luxury leather goods and a deep appreciation for artisanal quality. Collaborative spirit and strong team orientation. Excellent organizational skills paired with a proactive, solution-oriented approach. Growth mindset, eager to learn, adapt, and evolve within the role. Patience and precision, with a keen eye for detail and the ability to remain composed under pressure.

Experience

A minimum of 5 years of experience in leather goods craftsmanship or repair is required.

Benefits

The opportunity to work with one of the world's most iconic luxury brands, ongoing training and development, and a supportive team environment where contributions are valued.

Culture

Chanel fosters an inclusive culture that nurtures personal growth and collective progress. The company values diversity, complementarity, and effectiveness, encouraging applications from individuals who bring unique perspectives and experiences. Chanel promotes a collaborative environment that emphasizes listening, co-creation, inclusiveness, user-centricity, and agility.