Learning Assistant — Fashion Retail

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, leather goods, accessories, fine jewellery, watches and fragrances. The brand is defined by meticulous craftsmanship, heritage-driven creativity and uncompromising standards; as an employer it invests in rigorous training, mentorship and the professional development of retail and corporate teams worldwide.

Role & Responsibilities

• Support the regional Learning & Development team in delivering training and onboarding for fashion boutiques in Cannes and Nice.
• Coordinate logistics for in-store and classroom sessions, including scheduling, trainer liaison and participant communication.
• Prepare and maintain training materials, presentations and assessments; ensure consistency with brand standards and product knowledge.
• Track training attendance and completion, maintain learning records and produce regular progress reports for boutique managers and L&D leadership.
• Assist with product launches, seasonal refreshes and boutique activations by providing on-site training support and quality assurance.
• Act as a point of contact for boutique teams on operational training queries and escalate issues to the regional L&D manager where required.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s program in HR, Learning & Development, Business, Retail Management or a related discipline (required for alternance).
• Strong organisational skills with the ability to manage multiple schedules and stakeholders.
• Excellent interpersonal and communication skills; professional presentation and discretion in a luxury retail environment.
• Availability to begin the apprenticeship in September 2026 for the duration required by the academic programme.
• Previous customer-facing or retail experience preferred; prior exposure to training or HR activities is an advantage.

Skills

Experience

Student-level experience in retail or customer-facing roles is preferred. Any prior internships or project work in HR, L&D, or boutique retail operations will be advantageous.

Education

Enrolled in a higher-education program (Bachelor or Master level) in HR, Learning & Development, Business, Retail Management or equivalent; enrollment must permit an alternance/apprenticeship placement beginning September 2026.

Culture

Chanel cultivates a culture of precision, creativity and respect for craftsmanship. The workplace emphasises mentorship, professional development and a commitment to exceptional client service, operating within an international yet discreet luxury environment.