Junior Jewelry Sales Advisor

Location ParisÎle-de-FranceFrance
Type Other
Seniority Junior
Posted Mar 16, 2026
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Chanel — Jewelry Advisor Assistant in Paris. Support high-jewelry client service, sales and after-sales coordination in a flagship boutique.

Overview

Chanel is an independent global Maison renowned for haute couture, ready-to-wear, leather goods, fine jewelry and watches. As an employer, the brand emphasises artisanal excellence, discretion and meticulous client service, offering employees exposure to heritage craftsmanship and a rigorous luxury retail standard.

Role & Responsibilities

  • Support senior jewelry advisors in daily client-facing activities, including welcoming clients, managing appointments and preparing personalised consultations.
  • Maintain in-boutique presentation of high-jewelry collections: merchandising windows, displays and product staging to brand visual standards.
  • Assist with sales transactions and point-of-sale procedures; ensure accurate cash handling and reconciliation.
  • Manage inventory activities and stock control — receive deliveries, perform regular stock counts and reconcile discrepancies.
  • Coordinate after-sales services and repairs with internal ateliers and external partners, tracking timelines and communicating status to clients.
  • Build and maintain client dossiers through attentive clienteling; follow up on leads, gift notes and bespoke requests to foster long-term relationships.
  • Contribute to boutique events and trunk shows, supporting logistical setup, client invitations and on-site client care.
  • Uphold Chanel’s security, confidentiality and loss-prevention protocols in handling high-value items.

Qualifications

  • Previous experience in luxury retail or fine/jewelry sales (1–2 years preferred).
  • Strong client-service orientation with demonstrated ability to build and maintain high-net-worth relationships.
  • Solid understanding of precious metals, gemstones and basic jewelry terminology; gemology certification preferred but not mandatory.
  • High degree of professionalism, discretion and attention to detail when handling high-value merchandise.
  • Availability for retail hours including weekends and occasional evenings for events.

Skills

Clienteling and relationship management High-jewelry product knowledge (precious metals and gemstones) Visual merchandising and presentation Sales techniques and closing strategies for luxury clientele Inventory control and stock reconciliation Appointment and event support Point-of-sale (POS) transaction processing After-sales coordination (repairs and atelier liaison)

Experience

Typically 1–2 years of experience in luxury retail or fine/jewelry sales; experience working with high-net-worth clients and handling high-value items is advantageous.

Education

Secondary education (high school diploma) required; vocational training or certifications in gemology, jewelry technology or luxury retail are a plus.

Culture

Chanel cultivates a culture of craftsmanship, discretion and exacting standards; boutiques prioritise refined client experiences delivered by knowledgeable, collaborative teams. The workplace values attention to detail, confidentiality and a commitment to the Maison’s aesthetic and service codes.