Jewelry Advisor
Chanel in Paris seeks a Jewelry Advisor to provide high‑touch client service and drive sales of fine jewellery collections.
Overview
Chanel is a privately held French maison renowned for haute couture, fine jewellery and leather goods. As an employer it emphasizes artisanal savoir‑faire, meticulous quality standards and discreet, client‑centric service. The workplace blends creative heritage with rigorous retail discipline and opportunities to work alongside seasoned craftspeople and international clientele.
Role & Responsibilities
- Deliver personalised, high‑touch client service and develop long‑term relationships with a portfolio of private clients.
- Achieve and exceed individual and boutique sales targets through consultative selling and expert product presentation.
- Demonstrate authoritative knowledge of high jewellery collections, gemstones and manufacturing techniques to advise clients accurately.
- Manage clienteling activities: appointment booking, follow‑ups, client records and bespoke service requests.
- Support visual merchandising and boutique presentation to uphold maison standards for display and product rotation.
- Ensure compliant handling of goods, accurate POS transactions, inventory control and after‑sales care.
- Collaborate with the boutique team and regional specialists on client events, trunk shows and VIP sales initiatives.
Qualifications
- Proven experience in luxury jewellery or high‑end watch sales, preferably within an international maison.
- Demonstrable understanding of gemstones, precious metals and jewellery craftsmanship; gemology certification preferred.
- Excellent interpersonal skills with a track record of private client development and relationship management.
- Impeccable discretion, professional presentation and commitment to brand standards.
- Flexibility to work boutique hours, including evenings and weekends, and to travel for client appointments when required.
Skills
Experience
Typically 2+ years of direct sales experience in luxury jewellery or high‑end watches, with demonstrated success in private client development and meeting sales targets.
Education
High school diploma or equivalent; vocational training in jewellery, gemology or retail is advantageous (e.g., GIA or equivalent certificate preferred).
Culture
The maison fosters a culture of refined craftsmanship, discretion and excellence. Employees are expected to combine deep product expertise with literary levels of client service, operating within a collegial boutique environment that prizes heritage, creativity and immaculate presentation.