Jewelry Advisor

Location IstanbulIstanbulTurkey
Type Other
Seniority Mid-Level
Posted Mar 16, 2026
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Chanel is hiring a Jewelry Advisor in Istanbul, Turkey — client‑facing role selling high jewelry with VIP relationship management.

Overview

Chanel is a privately held global luxury house renowned for haute couture, ready-to-wear, accessories, watches and high jewelry. The brand emphasizes artisanal craftsmanship, timeless design and a highly curated retail experience; as an employer it is known for rigorous product training, exacting standards of client service and investment in boutique-level development.

Role & Responsibilities

  • Drive sales of Chanel fine jewelry through proactive client acquisition, VIP relationship management and personalised clienteling.
  • Deliver exemplary, discreet service during in‑boutique appointments and trunk shows; manage client follow-up and bespoke requests.
  • Maintain deep product knowledge across high jewelry collections, materials and craftsmanship to advise clients authoritatively and authenticate pieces.
  • Execute visual merchandising and presentation standards specifically for jewelry displays, ensuring security and aesthetic integrity.
  • Manage inventory, stock movements and boutique paperwork with meticulous adherence to Chanel loss‑prevention and compliance protocols.
  • Coordinate after‑sales care, repairs and servicing with internal workshops and approved external partners.
  • Contribute to sales reporting, achieve individual and boutique KPIs, and collaborate with the boutique team on local marketing and event execution.

Qualifications

  • Proven track record in luxury jewelry or watch sales, preferably within high‑jewelry or haute joaillerie environments.
  • Demonstrated ability to develop and maintain relationships with high‑net‑worth clients and VIPs.
  • Strong understanding of jewellery materials, gemology basics and authentication principles.
  • Excellent numeracy, cash‑handling and POS transaction accuracy.
  • Professional presentation, discretion with client information, and ability to represent a premium brand.

Skills

Luxury clienteling and relationship management High‑jewelry product knowledge and authentication Visual merchandising for jewellery Inventory control and stock reconciliation Point‑of‑sale (POS) operation and cash handling Loss‑prevention and security procedures for high‑value goods Sales reporting and KPI attainment Event support (trunk shows, private appointments)

Experience

Typically 2+ years of direct sales experience within luxury jewelry or watches, with proven success selling high‑value pieces to private clients and managing VIP relationships.

Education

High‑school diploma required; vocational or tertiary qualification in luxury retail, business or related field preferred.

Culture

Chanel cultivates a culture of craftsmanship, discretion and aesthetic excellence; teams operate with a high level of professionalism and pride in product expertise. The workplace emphasizes continuous training, mentorship and a client‑first approach within a refined, detail‑driven retail environment.