Jewellery Sales Assistant

Seniority Junior

Posted Mar 16, 2026

Chanel — Jewelry Advisor Assistant in Paris. Support senior advisors in client appointments, presentation of high-value jewellery, merchandising and sales.

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories, fine jewelry and watches. The brand emphasises meticulous craftsmanship, heritage-driven design and an elevated client experience across its global retail network.

Role & Responsibilities

Support senior jewelry advisors in client appointments, private viewings and follow-up communications to cultivate long-term relationships.
Prepare and present high-value pieces with impeccable attention to detail, ensuring jewellery is displayed and secured according to brand standards.
Assist with clienteling activities: maintain CRM records, coordinate bookings, manage invitations and ensure timely after-sales service.
Process sales transactions, handle payments and returns, and assist with inventory reconciliation and stock movements.
Maintain a pristine boutique environment through visual merchandising upkeep, polishing pieces and executing seasonal floor resets.
Follow security and loss-prevention procedures for high-value merchandise, liaising with store management and security as required.

Qualifications

Impeccable service orientation with a polished, client-focused demeanour appropriate for high jewellery clientele.
Strong interpersonal and written communication skills; discretion and professionalism when handling confidential client information.
Basic numeracy and experience handling transactions and reconciliations accurately.
Capacity to follow strict security and merchandising protocols for high-value products.
Right to work in the country of employment and willingness to undergo background checks as required.

Skills

Clienteling Visual merchandising Inventory management Sales closing and upselling Cash handling and point-of-sale transactions Appointment coordination and calendar management Product knowledge — precious metals and gemstones Discretion and confidentiality

Experience

Typically 1–3 years of customer-facing experience in luxury retail or jewellery; demonstrable success in clienteling and supporting sales advisors is preferred.

Education

High school diploma or equivalent; vocational training or certified courses in gemology, retail or luxury sales are advantageous.

Culture

Chanel cultivates a rigorous, service-led culture that prizes craftsmanship, discretion and refinement. Employees operate within a highly professional environment where attention to detail, client confidentiality and exemplary presentation are expected and developed through ongoing training.