Jewellery Sales Advisor
Chanel in Paris seeks a Jewelry Advisor to deliver luxury client service, sell high jewellery, and cultivate VIP clientele.
Overview
Chanel is an independent, privately held Maison recognised for its heritage in haute couture, ready-to-wear, accessories, fine jewellery, watches and fragrances. As an employer, the brand emphasises craftsmanship, discreet luxury and rigorous standards of client service across its global boutiques.
Role & Responsibilities
- Deliver exceptional, discreet client service to a high-net-worth and VIP clientele, building long-term relationships and trust.
- Provide authoritative product advice on fine and high jewellery, including gemstones, metals, craftsmanship and provenance.
- Develop and maintain an active client portfolio through personalised outreach, appointment management and bespoke clienteling.
- Achieve and exceed individual and boutique sales targets while maximising average transaction value via considered upselling and cross-selling.
- Coordinate and execute private viewings, trunk shows and client events in close collaboration with boutique management.
- Ensure impeccable presentation of merchandise through visual merchandising standards, inventory reconciliation and stock control.
- Manage after-sales service and liaise with internal workshops for repairs, maintenance and bespoke requests, maintaining confidentiality and quality standards.
Qualifications
- Professional experience in luxury jewellery or high-end watch retail; demonstrated success selling to private clients.
- Strong interpersonal presence with excellent verbal communication and consultative selling skills.
- Formal training or certification in gemology, jewellery design or a related discipline preferred.
- Impeccable personal presentation and adherence to brand standards; ability to represent a couture maison with discretion.
- Availability for flexible hours, including evenings and weekends, as required by boutique operations.
Skills
Experience
Minimum three years of direct experience in luxury jewellery or premium fashion retail, preferably within a maison or boutique environment serving high-net-worth clients.
Education
High school diploma or equivalent; vocational or formal training in gemology, jewellery design or a related field preferred.
Culture
The workplace culture prizes craftsmanship, discretion and refinement; teams operate with a collaborative, detail-oriented mindset and a shared commitment to client excellence. Employees are expected to embody the maison's aesthetic and service standards while contributing to an atmosphere of creativity and professionalism.