IT Data Compliance Manager

Overview

Chanel is an iconic global luxury house known for its haute couture, ready-to-wear, accessories and beauty divisions. As an independent, family-owned maison with a significant international footprint, Chanel combines exacting standards of craftsmanship with a discreet, service-oriented corporate culture that supports cross-disciplinary collaboration across creative, commercial and corporate functions.

Role & Responsibilities

• Lead and operationalize global IT data protection and compliance programmes (including GDPR and other applicable privacy laws) across corporate and commercial IT environments.
• Design, maintain and enforce policies, standards and procedures for processing personal data within IT systems and cloud services; ensure alignment with Legal and Information Security.
• Conduct and oversee data mapping, Data Protection Impact Assessments (DPIAs) and risk assessments for new and existing IT projects and third‑party integrations.
• Manage vendor and third‑party data protection due diligence, contractual clauses, and ongoing monitoring for IT suppliers and cloud providers.
• Coordinate cross‑functional incident response for data breaches involving IT systems, including reporting, remediation and regulatory liaison.
• Deliver training, awareness and communications to IT teams and business stakeholders on privacy-by-design, secure data handling and compliance obligations.
• Define KPIs and reporting for data compliance, lead audits and remedial action plans, and present findings to senior management and governance bodies.
• Supervise or mentor junior compliance resources and collaborate with Legal, InfoSec, Risk and business units to embed privacy controls into IT delivery.

Qualifications

• Proven knowledge of EU GDPR and international data protection laws, with ability to interpret and translate legal requirements into operational controls.
• Experience implementing privacy-by-design and privacy engineering practices in IT landscapes, including cloud and SaaS ecosystems.
• Demonstrable experience conducting DPIAs, data mapping and privacy risk assessments for complex, cross-border processing.
• Strong stakeholder management skills with experience working alongside Legal, IT security, procurement and product teams in multinational contexts.
• Professional certifications preferred: CIPP/E, CIPM, or ISO 27001 lead implementer/auditor.
• Excellent written and verbal communication, with capacity to produce clear policy documents and executive reporting.

Skills

Experience

Typically 5+ years of progressive experience in data protection, privacy or IT compliance, including hands‑on delivery of privacy programmes and at least some experience in a managerial or lead capacity; experience in multinational or luxury retail environments is advantageous.

Education

Bachelor's degree in Law, Information Security, Computer Science or a related discipline; advanced degree or specialised privacy qualification preferred.

Culture

Chanel cultivates a workplace that blends artisanal excellence with rigorous corporate standards. The organisation emphasises discretion, craftsmanship and international collaboration, attracting professionals who combine strategic thinking with meticulous attention to detail.