Inventory Controller
Chanel — Stock Controller at Selfridges, London. Oversee inventory, stock reconciliation and logistics for the Chanel boutique.
Overview
Chanel is an independent, heritage French luxury house renowned for haute couture, ready-to-wear, accessories and beauty. With a global retail footprint, Chanel maintains exacting standards for craftsmanship, client service and brand presentation; as an employer it offers roles that combine operational rigour with a strong focus on brand stewardship and client experience.
Role & Responsibilities
- Maintain accurate stock records across the Selfridges boutique through daily reconciliations, cycle counts and exception reporting.
- Receive, inspect and process incoming deliveries; ensure correct tagging, pricing and storage following Chanel merchandising standards.
- Manage inter-store and warehouse transfers, replenishment and stock allocations to optimise product availability.
- Investigate and resolve inventory discrepancies, lead shrinkage reduction initiatives and support loss-prevention procedures.
- Produce regular inventory and KPI reports for store management and regional teams; identify trends and recommend corrective actions.
- Operate and administer stock systems and handheld scanners; ensure data integrity and adherence to stock-control policies.
- Collaborate with store operations, visual merchandising and buying teams to support launches, promotions and stock flows.
Qualifications
- Demonstrable numeracy and meticulous attention to detail.
- Strong organisational skills with the ability to prioritise multiple tasks under tight deadlines.
- Clear verbal and written communication skills for cross-functional liaison.
- Ability to work retail hours including weekends and peak trading periods.
Skills
Experience
Preferably 2+ years in stock control or inventory management within luxury retail or premium department-store environments, with proven experience managing boutique-level flows and loss-prevention practices.
Education
High school diploma or equivalent; vocational qualification in retail, logistics or supply-chain management preferred but not required.
Culture
The working environment prizes discretion, precision and a client-centric mindset characteristic of luxury retail. Teams operate collaboratively under high standards of presentation and service, with opportunities to develop operational expertise within a globally respected fashion house.